Advanced Generator Service Engineer

Wernick Power Solutionss; Dartford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national power solutions provider is looking for an Advanced Service Engineer to manage and service generators and related equipment. Responsibilities include conducting inspections, repairs, and installations while ensuring high standards of customer service and safety. Ideal candidates will have relevant mechanical or electrical experience, including with generator engines. The role offers competitive salary, company van, and additional benefits like training opportunities and a generous holiday allowance.

Benefits

Competitive salary and bonus scheme

Company van

Generous holiday allowance

Group pension

Training opportunities

Qualifications

• Proven experience with generator engines required.
• Ability to conduct regular maintenance in field service.
• Technical qualifications in relevant mechanical or electrical disciplines.

Responsibilities

• Conduct routine inspections and servicing of equipment.
• Manage breakdowns and repairs efficiently.
• Maintain high standards of safety and customer service.

Skills

Mechanical skills

Electrical skills

Fault diagnosis

Customer service skills

Education

C and G, NVQ or equivalent

Experience in multiple technical disciplines

Tools

Diagnostic tools

Maintenance equipment

Job description

About Us:

Wernick Power, a recent addition to the Wernick Group, is a national provider of temporary power generation solutions. Established in 1934, the Wernick Group remains a family‑run, family‑owned company that has seen a significant increase in profits over the past five years.

Who We Are Looking For:

We are seeking an Advanced Service Engineer to uphold the operational functionality and presentation of Wernick Power Solutions (WPS) equipment, including generators, diesel tanks, distribution systems, cabling and associated ancillaries. Reporting to the Service Manager, you will conduct routine inspections, testing and servicing, attend breakdowns and repairs, and perform installation and commissioning tasks while maintaining our high standards of customer service, safety and quality.

Important Note:

You will be required to be on call on a rota basis. You will receive additional pay for being on call and be paid for any call‑outs you do.

Key Responsibilities:

• Adhere to and promote SHEQ group standards.
• Achieve optimum, yet safe productivity levels with designated workload.
• Manage all transactional elements of the role – breakdowns, services, PDIs, damage assessment and timesheets.
• Demonstrate excellent customer service skills and provide safety observations for any unsafe practice in the depot or on a customer site.
• Keep overdue servicing below 6 % of total fleet in your designated area.
• Maintain up‑to‑date training and competencies via the PDP skills matrix.
• Provide support outside normal job role as required by the Depot and Service Manager.
• Keep the company vehicle in good condition and stocked with appropriate tools, oils, consumables and safety equipment.
• Seek time to self‑develop via training platforms, online learning hubs and structured training sessions.
• Provide support for colleagues as and when required.
• Ensure depot and engineering standards are met.

Essential Criteria:

• Skills and experience in mechanical or electrical disciplines relevant to the equipment involved.
• Ability to perform competent maintenance routines, whether in field service or depot‑based roles.
• In‑depth skills for fault diagnosis, dismantling, repair and testing of the defined equipment.
• Experience working with generator engines is essential; applications without this experience will not be considered.

Qualifications:

• C and G, NVQ or other recognised professional or vocational qualifications in the relevant technical discipline.
• Experience in multiple technical disciplines, such as mechanical and electrical (desired).
• Hands‑on experience in service, maintenance, installation and repair of diesel‑driven generators.

What You Will Get in Return:

• Competitive salary and bonus scheme.
• Company van, overtime available, on‑call pay.
• Generous holiday allowance with options to buy, sell or carry over holidays.
• Group pension and annual salary review.
• Life assurance and personal accident insurance.
• Christmas shutdown, free on‑site parking.
• Employee assistance programme and wellbeing support.
• Training and progression opportunities within a family‑run company.
• Cycle‑to‑work scheme, employee referral scheme, discounted retailers’ scheme and corporate eye‑care through Specsavers.

Equal Opportunities Statement:

We are committed to being an equal opportunities employer and welcome applications from all sections of the community.

Recruitment Agency Notice:

Any unsolicited CVs sent will be considered at the agency’s own risk and will be regarded as gifts. The company has no liability for any fee or otherwise. We reserve the right to engage with candidates directly and will accept unsolicited CVs as the default position. If recruitment agency assistance is required, we will contact them directly.

Other Notes:

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.