Advanced/Enhanced Clinical Practitioner- Care Coordination/OOH (Weekends, PT)

HealthHero Group; Chippenham; On-site; GBP 42,000 - 62,000; Part time

Benefits offered by this job

Competitive pay

Varied urgent care portfolio

Holiday/personal time enhancements

Induction programme and ongoing CPD

Pension scheme

Simply Health cash plan

Job summary

HealthHero is seeking a Prescribing Clinician to join our Care Coordination function on a part-time, permanent basis with regular weekend shifts from our Chippenham Head Office. You will support urgent care out-of-hours across Bath, Swindon and Wiltshire, combining remote consultations, face-to-face care and home visits to optimise patient pathways.

You will be a registered nurse, paramedic or allied health professional with a non-medical prescribing qualification, and have at least 2 years

Qualifications

• Experience in urgent care, primary care or emergency care pathways.
• Strong clinical reasoning and triage skills, with ability to manage risk and uncertainty.
• Ability to work autonomously and make complex decisions under pressure.
• Understanding of system pressures and patient flow within urgent and emergency care.
• Experience supporting or working alongside ambulance services or care coordination functions (desirable).
• Completion of a recognised clinical reasoning module (e.g. PADRIP or equivalent).

Responsibilities

• Act as a senior clinical decision-maker, supporting triage, assessment and redirection of patients across the wider health and care system.
• Work with ambulance services, primary care, community services and secondary care to ensure patients are safely managed in the most appropriate setting.
• Provide real-time clinical support to ambulance crews, identifying alternative pathways to avoid unnecessary conveyance to EDs.
• Deliver clinical assessment, diagnosis and prescribing through remote consultations, face-to-face care and home visiting.

Skills

Urgent care

Triage

Autonomous working

Clinical decision-making

Managing risk

Education

MSc in Advanced Practice

Non-medical prescribing qualification

Minimum 2 years prescribing experience

Job description

We have an exciting opportunity for an independent, autonomous Prescribing Clinician to play a key role in our Care Coordination and Integrated Urgent Care services across the Bath, Swindon and Wiltshire locality. We are seeking a motivated individual to join our team on a part-time, permanent basis, working regular weekend shifts.

You will work across our Care Coordination service in hours and to support our Urgent Care service out of hours. Our Care Coordination shifts are based at our Chippenham Head Office and our out of hours sessions will be based at one of our Primary Care Centres. This role offers a unique blend of clinical assessment and system navigation, supporting patients to access the right care, in the right place, at the right time, helping to reduce unnecessary hospital admissions and improve patient outcomes.

The Role

As a Prescribing Clinician within our Care Coordination function, you will:

• Act as a senior clinical decision-maker, supporting the triage, assessment and redirection of patients across the wider health and care system
• Work collaboratively with ambulance services, primary care, community services and secondary care, ensuring patients are safely managed in the most appropriate setting
• Provide real-time clinical support to ambulance crews, identifying suitable alternative pathways to avoid unnecessary conveyance to Emergency Departments
• Deliver clinical assessment, diagnosis and prescribing, where appropriate, through a combination of remote consultations, face-to-face care, and home visiting

Alongside care coordination responsibilities, you will also support our wider urgent care service through a variety of shifts, including:

• Triage shifts based at Head Office, reviewing NHS111 and system referrals
• Face-to-face shifts at Primary Care Centres (Chippenham, Salisbury, Keynsham and Swindon)
• Mobile/home visiting shifts, supporting patients unable to travel, with access to a fully equipped vehicle and driver

Key Responsibilities

• Deliver safe, effective clinical triage and prioritisation, managing undifferentiated presentations across all age groups
• Support system-wide patient flow, ensuring timely access to appropriate services and reducing pressure on urgent and emergency care pathways
• Provide clinical advice and decision support to colleagues and partner services, including ambulance teams
• Undertake remote consultations and care planning, facilitating onward referral where required
• Contribute to the development of an integrated “whole system” approach to care delivery
• Support the ongoing improvement of care coordination pathways and clinical effectiveness

Please note that remote senior clinical support is always available during your shift.

About You

You will be a registered nurse, paramedic or allied health professional with a non-medical prescribing qualification, able to work confidently within a broad scope of practice.

Skills & Experience

• Experience working within urgent care, primary care or emergency care pathways
• Strong clinical reasoning and triage skills, with the ability to manage risk and uncertainty
• Ability to work autonomously and make complex decisions under pressure
• Understanding of system pressures and patient flow within urgent and emergency care
• Experience supporting or working alongside ambulance services or care coordination functions (desirable)
• MSc in Advanced Practice (achieved or working towards), or equivalent experience
• Minimum of 2 years prescribing experience
• Completion of a recognised clinical reasoning module (e.g. PADRIP or equivalent)

About us

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europe’s largest digital health provider, delivering 4 million consultations per year. But we’re just getting started. We’ve built a seamless digital clinic that brings body and mind together — from GP appointments and mental health support to long‑term condition management. By sitting behind the world’s leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high‑growth, capital‑backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry‑leading clinical experts.

We aren’t just digitising appointments; we’re building the next generation of healthcare. We’re creating an AI‑powered, always‑on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

Why us?

Our values guide us, every day westrive to Simplify, Own, Aspire and Respect (SOAR) –
andwe'rerewardedwhen we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account.

What we offer

• Competitive rates of pay (updated as of February 2026)
• A varied portfolio of work, incorporating all areas of urgent care.
• Generous clinical shift enhancements for all public holidays.
• Comprehensive induction programme and ongoing professional development.
• Continuous professional development with opportunities to maintain and enhance clinical skills.
• Access to bespoke training days with support from external healthcare specialists.
• Generouspension schemeandholiday entitlement.
• Simply Health cash plan.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse