Adult & Paediatric Crisis Worker - Nottinghamshire 0 Hours

NHS; Nottingham; On-site; Part time

Job summary

A leading healthcare provider in Nottingham is seeking a compassionate Crisis Worker to provide essential support to victims of sexual assault at the Topaz Centre SARC. This permanent, part-time position involves assisting service users, maintaining forensic standards, and ensuring a high level of care. Candidates should be female, possess a UK driving licence, and have a caring nature with relevant experience in supportive environments.

Benefits

Enhanced sickness pay scheme

6 weeks annual leave

Pension scheme

Life assurance

Qualifications

• Female applicant only – genuine occupational qualification under the Sex Discrimination Act.
• Experience in a customer-focused environment is essential.

Responsibilities

• First point of contact for service users.
• Support service users and families visiting the centre.
• Maintain high standard of DNA anti-contamination.
• Advocate for patients during their time at the SARC.

Skills

IT skills and basic administration

Experience working in a supportive environment

Kind, caring nature

Knowledge of confidentiality

UK driving licence and vehicle access

Advanced DBS and Level 2 Police vetting

Job description

Job Summary

We are looking for a compassionate Crisis Worker to provide dedicated support to victims of sexual assault at the Topaz Centre SARC in Nottinghamshire. The role is permanent, part‑time, and crucial to providing advocate and forensic support to service users.

Location & Working Pattern

Location: The Topaz Centre SARC, Nottinghamshire. Working patterns: shifts 08:00‑18:30 & 18:30‑08:00, covering days, nights, weekends. Permanent, part‑time.

Salary & Pay

Shift retainer £40.11‑£51.57 (Mon‑Fri), £51.61‑£67.91 (Sat‑Sun). Additional attendance payment £46.50 per case, £15.50 per hour call‑out rate.

Key Responsibilities

• First point of contact for service users.
• Support the process of service users and their families visiting the centre, including preparing the patient and assisting with the collection of forensic evidence.
• Maintain a high standard of DNA anti‑contamination between forensic cases.
• Assist patients and liaise with other agencies regarding the management of the service user pathway.
• Act as an advocate during the time patients spend at the SARC.
• Be a key player within the SARC team and the wider company network.

Qualifications & Essential Skills

• IT skills and basic administration.
• Experience working in a supportive or customer‑focused environment.
• Kind, caring nature.
• Knowledge and understanding of confidentiality.
• Female applicant only – genuine occupational qualification under the Sex Discrimination Act (Section 7(2)b & 7(2)e).
• UK driving licence and vehicle access for travel across SARC sites.
• Advanced DBS and Level 2 Police vetting.

Benefits

• Enhanced sickness pay scheme
• Enhanced maternity pay after 1 year’s service
• Enhanced neonatal/adoption pay after 1 year’s service
• Well‑being programme
• Advanced rota planning for better work‑life balance
• 6 weeks annual leave
• Pension scheme
• Life assurance
• Apprenticeships
• Employee Assistant Programme
• Long service/Team of the Month awards
• Accredited and CPD training courses and masterclasses
• Funding for higher education courses after 1 year’s service
• Estimated £3,000 average overtime pay
• Contribution to relocation expenses where applicable (T&C apply)
• £1,500 pro rata sign‑on bonus
• £500 referral bonus
• £120 NMC registration fees per year
• £98.12 HCPC registration fees per year

Employer: Mountain Healthcare Ltd