Adult & Paediatric Crisis Worker - Derby - Bank

Mountain Healthcare Limited; Alfreton CP; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a compassionate Crisis Worker at their Derby site. This role involves direct support for sexual assault victims and requires a kind and caring nature, strong IT skills, and the ability to maintain confidentiality. Candidates must be female and possess a UK driving license and an advanced DBS check. Competitive retainer rates are offered, with shifts covering 24/7 throughout the year.

Qualifications

• Compassionate and supportive attitude towards service users.
• Ability to maintain confidentiality.
• Familiarity with patient care pathways.

Responsibilities

• Serve as the first point of contact for service users.
• Support families visiting the centre and assist with forensic procedures.
• Maintain high standards of DNA anticontamination between cases.
• Assist and advocate for patients during their time at the SARC.
• Collaborate with other agencies for service user management.
• Participate actively in the SARC team.

Skills

IT skills and basic administration

Experience in a supportive or customer focused environment

Kind caring nature

Knowledge of confidentiality

UK driving license

Advanced DBS and level 2 Police vetting

Job description

Overview

Location: Millfield House SARC, Derby

Salary: Retainer rates - £30.56 (per 8 hour shift) from 09:00 Monday through to 08:59 Saturday and £40.24 from 09:00 Saturday through to 08:59 Monday. The attendance payment is £15.85 per hour for a minimum of 3 hours per case.

Shift Patterns: 24/7 rota coverage; 365/6 days per year.

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways.

Responsibilities

• 1st point of contact for service users.
• Support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
• Assisting patients and liaising with other agencies regarding the management of the service user pathway.
• Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
• Be a key player within the SARC team and wider company network.

Requirements

Essential Skills Required:

• IT skills and basic administration.
• Experience working in a supportive or customer focused environment.
• Kind caring nature
• Knowledge and understanding confidentiality.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required