Adult Emotional Wellbeing Coordinator

The Alliance; Horsham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community healthcare organization in Horsham is seeking an Emotional Wellbeing Coordinator to provide vital support to individuals facing emotional challenges. The role focuses on non-clinical interventions, facilitating connections to resources, and promoting community resilience. Candidates should have experience in mental health support and strong interpersonal skills to effectively assist individuals in managing their wellbeing. This position is integral to enhancing community health and reducing inequalities.

Qualifications

• Experience in providing emotional and mental health support.
• Strong communication skills for telephone, video, and face-to-face interactions.
• Ability to connect individuals to community resources.

Responsibilities

• Support individuals to manage emotions such as anxiety and stress.
• Provide non-clinical, holistic support tailored to individual needs.
• Facilitate group sessions and liaise with primary care organizations.

Job description

This integrated role combines Adult Emotional Wellbeing Coordination with Social Prescribing Link Working to empower adults to take control of their health and wellbeing to non-medical link workers. The postholder provides timely emotional and mental health support (telephone, video, and face-to-face), uses validated baseline assessments to guide care, and connects people to community and statutory services for practical and emotional support. The approach is holistic, person-centred, strengths-based, and focused on "what matters to me."

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider detriments of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

Main duties of the job

• Focus: Support individuals to manage emotions (e.g., anxiety, stress, low mood), improve self-esteem, navigate social issues (bullying, relationships), and build resilience and coping strategies.
• Scope: Non-clinical, holistic support for everyday emotional challenges, signposting and enabling access to community resources, and facilitating group work where common needs are identified.
• Activities: One-to-one support, group sessions, and supported introductions to appropriate services and community assets; proactive liaison with primary care and local partners.

About Alliance for Better Care CIC

Alliance for Better Care is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.

We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.

About Park and Orchard PCN

Park and Orchard PCN in Horsham is a growing network supporting 31,000 patients with a higher than average elderly population and significant community needs, including cost of living pressures, social isolation and mental health challenges. We also work closely with iRock and YES to support young peoples mental health, with a new Youth Emotional Wellbeing Support Worker joining us to help ensure a smooth transition from youth to adult care.

We are also developing our women's health offer in partnership with the Horsham Wellbeing Hub and local partners, including peri/menopause support, Menopause Cafe sessions and plans for a Women's Health Hub. We also prioritise dementia, young peoples mental health and cost of living support.

Our personalised care team includes care coordinators and a social prescribing emotional support worker, supported by an experienced clinician with NHSE PCN Advisor expertise.