Admissions Officer

Buckinghamshire New University; High Wycombe; Hybrid; GBP 29,000 - 34,000; Part time

Job summary

A modern UK university in High Wycombe seeks a part-time Admissions Officer to enhance its admissions service. The role involves overseeing the admissions process, improving customer satisfaction, and liaising with academic staff. Applicants should possess graduate-level education and experience in higher education admissions. Excellent communication skills and the ability to manage conflicting priorities are essential. The position offers 30 days of holiday, hybrid working options, and various employee benefits.

Benefits

30 days holiday entitlement per annum, plus bank holidays & closure days

Hybrid working (dependent on business needs)

Training & development support opportunities

Contributory pension scheme

Discounted gym membership for our on-site gym

Range of staff discounts with major retailers

Qualifications

• Experience in higher education establishment.
• Experience in higher education admissions.
• Ability to handle conflicting demands and priorities.

Responsibilities

• Make decisions on undergraduate and postgraduate applications using agreed entry criteria.
• Continuously evaluate processes to suggest and implement service improvements.
• Provide advice and guidance to applicants, staff, and external organizations.

Skills

Excellent written and verbal communication

Relationship building and networking

Attention to detail and confidentiality

Customer focus

Problem solving

Organisation and time management

IT and word-processing (Word/Excel)

Education

Good general education, Graduate level

Job description

Part Time (22.2 hrs per week) - Permanent - High Wycombe

Salary: £29,588 - 33,002 pro rata

About the Role

Buckinghamshire New University is an ambitious, modern university that values fresh ideas and inclusive thinking. We believe in the transformative power of education and aim to support our students, people, and local community. This key post supports the Home Admissions Manager in delivering a first‑class admissions service, ensuring the quality of service is constantly improving while overseeing the entire admissions cycle from enquiry to enrolment.

The role involves leading the admissions process for a set of courses, reporting on admissions data, improving customer satisfaction rates, and fostering relationships with colleagues in academic areas.

What We Offer

• 30 days holiday entitlement per annum, plus bank holidays & closure days
• Hybrid working (dependent on business needs)
• Training & development support opportunities
• Contributory pension scheme
• Discounted gym membership for our on‑site gym
• Range of staff discounts with major retailers

Please click here to see our wide range of benefits available for employees. Please click here for our behavioural based interview question bank. Please click here to view our employee handbook.

If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.

For further information about this role please contact Jack Gillett at [e-mail]

Closing Information

Closing Date: 11 January 2026

Interview Date: w/c 26 January 2026
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

Job Description

Job Title: Admissions Officer

Faculty/Directorate: Marketing & Student Recruitment

Grade: E

Location: High Wycombe

Hours: 22.2 hrs per week

Responsible to: UK Admissions Manager

Job Purpose: To deliver a first-class admissions and recruitment service for the University’s applicants, offering official and professional advice directly to applicants, whilst ensuring the quality of service is constantly improving. The role holder is a subject matter expert in the course portfolio, admissions criteria and applicant assessment for professionally accredited courses.

Responsibilities

• Make decisions on undergraduate and postgraduate applications using agreed entry criteria.
• Proactively engage with staff across the institution, including liaison on interview and portfolio reviews, ensuring decisions are returned within relevant timescales.
• Continuously evaluate processes to suggest and implement service improvements.
• Provide advice and guidance to applicants, staff and external organisations on acceptable qualifications and appropriate admissions routes for UK and international applications.
• Advise applicants on placement options within chosen programmes.
• Engage in early-stage student retention activities.
• Maintain accurate recording of application information on the Admissions database.
• Carry out fee assessments to ensure correct fee classification.
• Liaise with partner institutions and partnership managers to apply best practice and university policy.
• Ensure all required checks (fraudulent applications, UK/overseas qualifications, language qualifications) are completed.
• Handle telephone enquiries, emails, written enquiries and walk‑ins from prospective applicants.
• Represent the Admissions Team at open days, providing support and detailed information on application procedures.
• Represent the Admissions Team at Interview Days and Applicant Visit Days, providing administrative support.
• Liaise with other faculties, departments and external bodies (UCAS, SPA, NARIC, QAA, UKVI).
• Manage the scheduling and delivery of interviews and selection days.
• Prepare documents and assessments required for interviews, issue invites and offer letters.
• Advise colleagues within academic schools, the Marketing & Student Recruitment Directorate and other university staff on admissions processes.
• Work closely with the entire Student Recruitment & Admissions Office to provide a consistent, effective, customer‑focused service.
• Perform any other duties temporarily or on a continuing basis as reasonably required.
• Comply with relevant legislative and other requirements (Data Protection Act 2018, GDPR, Health & Safety, UKVI, Equality and Diversity).

Essential Criteria

Education, Qualifications & Training – Good general education, Graduate level

Experience – Higher Education establishment, Higher Education Admissions, Use of databases, Independent working, Conflicting demands and priorities

Skills – Excellent written and verbal communication, Relationship building and networking, Attention to detail and confidentiality, Customer focus, Problem solving, Organisation and time management, IT and word‑processing (Word/Excel)

Special Requirements – Ability to work overtime, including weekends; schedule annual leave around busy periods; cross‑campus work between High Wycombe and Uxbridge.

Behavioural Competencies

• Delivering Excellent Service: Provide best quality service to all customers, building genuine long‑term relationships.
• Working Together: Commit to professional development, support and encourage others.
• Finding Solutions: Analyse problems, develop workable solutions, and identify opportunities for innovation.