Admissions Officer

University College Birmingham; Birmingham; On-site; GBP 14,000 - 16,000; Part time

Job summary

A notable educational institution is seeking an Admissions Officer for their Birmingham location. This part-time role involves managing student applications and enhancing the applicant experience through effective support. Responsibilities include engaging with diverse applicants and collaborating with marketing and academic teams. Ideal candidates should have strong administrative skills, excellent attention to detail, and experience in customer service within a higher education environment. Benefits include generous leave, a pension scheme, and development opportunities.

Benefits

Generous allocation of annual leave

Subsidised private healthcare

On-site gym membership

Hybrid working opportunities

Excellent Local Government Pension Scheme

Qualifications

• Experience in a customer-focused role within a higher education or further education setting.
• Strong organizational skills and ability to meet tight deadlines.
• Excellent communication skills for engaging with various audiences.

Responsibilities

• Manage applications and inquiries for various university programs.
• Ensure compliance with regulatory bodies like UCAS and UKVI.
• Collaborate with marketing and academic teams to achieve recruitment targets.

Skills

Administrative abilities

Multitasking skills

Interpersonal skills

Customer service commitment

Attention to detail

Problem-solving skills

Job description

Job Title: Admissions Officer

Location: Birmingham

Salary: £14,015 - £15,189 per annum pro rata of (£28,031 - £30,378) per annum - SS3

Job type: Permanent, Part time - 18.5 hours per week

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role

We are looking to recruit an Admissions Officer to join our Admissions Team, which manages applications to programmes across the University, including undergraduate, postgraduate, college and sixth form applications. The admissions process spans managing enquiries and applications through to enrolment.

The Admissions Team works closely with colleagues in marketing, recruitment and academic teams to facilitate the achievement of recruitment targets.

The team is responsible for the constant refinement and improvement of business processes and supporting systems to ensure the most effective admission of new students (including various data entry and other interactions with the University's student systems) and the best possible applicant experience.

The team is also responsible for ensuring all processes and systems are compliant with regulatory bodies including UCAS and the UKVI.

This is a permanent, part time position, offering excellent work life balance while working in a supportive environment.

What We're Looking For

The ideal candidate will have :

• Excellent administrative and organisational abilities
• Strong multitasking skills with the ability to work to tight deadlines
• Outstanding interpersonal skills and the confidence to engage with diverse audiences
• A commitment to delivering seamless, professional customer service
• Attention to detail and a proactive approach to problem‑solving
• Experience of working in a customer‑focused role within a HE / FE setting.

If you are organised, people‑focused, and passionate about helping students achieve their educational goals, we would love to hear from you.

Benefits

• Generous allocation of annual leave
• 29 days' paid leave per year
• 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
• Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily‑subsidised on‑site car parking in central Birmingham
• Hybrid working opportunities
• Free on‑site gym membership

Extra Information

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date

Sunday 4th January 2026.

Interview Date

TBC.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job titles of; Admin Assistant, Administrator, Client Services Administrator, Customer Team Leader, Customer Service, Customer Care Manager, Customer Care Supervisor, Customer Service Supervisor, Service Supervisor, Customer Care Team, Admissions, Admissions Supervisor, Customer Service, Customer Support may be considered for this role