Admissions Manager

University of Salford; Salford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading UK university is seeking an Admissions Manager to join their Central Admissions Team in Salford. The successful candidate will be responsible for managing a team of Admissions Supervisors and ensuring excellent customer service across various applicant categories. This role offers a competitive salary, excellent benefits, and a hybrid working environment.

Benefits

Competitive salary

32 days leave plus bank holidays

Flexible working options

Comprehensive professional development

Wellbeing support services

Discounted gym memberships

Qualifications

• Committed and enthusiastic, preferably with a background in higher education.
• Experienced manager with strong customer service focus.
• Ability to maintain excellent working relationships with colleagues.

Responsibilities

• Direct line management of Admissions Supervisors.
• Support continuous improvement and excellent service delivery.
• Manage relationships with applicants across various categories.

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

We are looking for a committed and enthusiastic Admissions Manager, preferably with a background in higher education to join our Central Admissions Team.

Reporting to the Deputy Head of Admissions, you will be responsible for the direct line management of a team of Admissions Supervisors, and indirect management of the wider team responsible for making decisions on undergraduate or postgraduate applications for a designated academic area. The post holder will be an experienced manager, maintaining excellent working relationships with colleagues in academic areas, and with a strong focus on customer service across a wide range of stakeholders.

You will be responsible for supporting a plan of continuous improvement and excellent delivery of the service.

About the School or Department

Working closely with colleagues in Student Administration, the Admissions Team is responsible for managing relations with applicants, and for providing expert support and advice for UK, EU and International applicants across UG, PG and other student categories (including part‑time, modular, partnerships and distance‑learning). The admissions process spans managing enquiries and applications through to registration.

The Admissions Team works closely with colleagues in Schools to facilitate the achievement of recruitment targets. The team is responsible for the constant refinement and improvement of business processes and supporting systems to ensure the most effective admission of new students and the best possible applicant experience. This team is responsible for ensuring all processes and systems are compliant with regulatory bodies including UCAS and the UKVI.

The Admissions Team currently has a hybrid method of working, with 2 full days on campus, though this may be subject to change.

If you would like more information before you apply or discuss your personal circumstances then please contact Louise Power, Deputy Head of Admissions (UG) – [e-mail]

Please ensure you provide evidence in your cover letter/personal statement of how you meet the criteria in the attached person specification.

What's in it for you?

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Flexible working - we support a culture of flexible and agile working to help you find the right balance
• Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
• Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we're easy to get to
• Team Salford - join us here in Salford and be part of one of the UK's fastest growing universities
• A rewarding career - where everything you do will make a difference. To our students, our local community, and the world around you

About Us

At the University of Salford you'll join a place to be inspired, connect and thrive. Find out more about a career that works for you at www.salford.ac.uk/jobs.

Join us here in Salford and be part of one of the UK's fastest growing universities. At Salford, you'll find a career that works for you, with flexible working, great benefits, generous annual leave and continuous professional development.

All our people are important to us, and we have services dedicated to your mental and physical wellbeing from an Employee Assistance Programme to discounted gym membership. All of this on either our Peel Park campus or our MediaCity campus, at the heart of a world‑renowned digital and media hub.

We value diversity - in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives. We have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.

And, most importantly, we offer you a rewarding career. A career where everything you do will make a difference - to the students, our local community and the world around you.