Admissions Host

LEGO Discovery Centre; Park Central; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular family attraction in Birmingham is looking for Admissions Hosts to provide a welcoming experience. This seasonal role requires excellent customer service skills and flexibility for shifts including weekends and bank holidays. Ideal candidates will have a fun personality and the ability to upsell products. Competitive pay at £12.31 per hour. Benefits include discounts and employee perks.

Benefits

20 free tickets for family and friends

25% discount in shops and restaurants

40% discount off LEGO online

Fortnightly pay

Access to employee discounts

Qualifications

• Experience working in a customer-facing environment.
• Friendly and hardworking with a 'can do' attitude.
• Fun and dynamic personality.
• Excellent communication, listening, and motivational skills.
• Ability to upsell products.

Responsibilities

• Be the first point of contact for visitors.
• Provide warm welcomes and answer questions.
• Ensure guests have a fun and educational visit.

Skills

Customer service experience

Friendly and hardworking attitude

Excellent communication skills

Ability to upsell

Job description

What you'll bring to the team

Job title: Admissions Host

Location: Legoland Discovery Centre, Birmingham, B1 2AA

Hours: Fully Flexible

Contract Type: Seasonal

Are you looking for a seasonal job that’s full of FUN in Birmingham city? Get ready to bring the fun to life as we seek Admissions Hosts to become the heartbeat of LEGOLAND Discovery Centre Birmingham.

In this varied role you’ll be the first point of contact for our explorers, offering a warm welcome, answering any questions guests may have and acting as a sales representative. Providing excellent customer service to every visitor, you’ll go out of your way to ensure our guests have a fun, educational and exciting visit.

This is a seasonal contract, offering a minimum of 5 hours per week. Our attraction is open daily, so flexibility is needed as shifts will include weekends and bank holidays.

Qualifications & Experience

What we are looking for

• Plenty of experience working in a customer facing environment
• Friendly and hardworking with a "can do" attitude
• A fun, dynamic, and friendly personality
• Excellent communication, listening, and motivational skills
• Able to upsell and promote products to our visitors

Benefits

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoyallofour Merlin Attractions across the world!
• 25% discount in our retail shops and restaurants
• 40% discount off LEGO online
• Fortnightly pay
• Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

GBP £12.31/Hr.