Admissions Advisor

University of Suffolk; Ipswich; On-site; GBP 25,000 - 29,000; Full time

Job summary

A higher education institution in Ipswich seeks an Admissions Advisor to join their admissions team. You will efficiently process student applications while collaborating with colleagues in a supportive setting. Excellent organizational and communication skills are essential for ensuring a seamless application experience. This full-time position offers a competitive salary and generous benefits, including flexible working options.

Benefits

Generous annual leave

Extra day off on birthday

Flexible working policies

Competitive pension scheme

Staff discounts at local amenities

Discounted leisure membership

Learning and development opportunities

Cycle to Work scheme

Employee Assistance Programme

Qualifications

• Ability to work accurately under pressure.
• Excellent organisation, communication, and customer care skills.
• A flexible approach to work.

Responsibilities

• Process applications for various courses efficiently.
• Collaborate with colleagues across departments.
• Provide a positive experience to applicants.

Skills

Excellent organisation skills

Strong communication skills

Customer care skills

Ability to work under pressure

Flexibility

Job description

Permanent, full time, 37 hours per week (1.0 FTE) Band 2 - £25,084 to £28,031 per annum

The Directorate of Marketing, Communications and International is recruiting an Admissions Advisor to work within the University’s admissions team.

About The Post

The post holder will focus on the processing of applications for the University of Suffolk and primarily applications for the University of Suffolk Partners. Working collaboratively with colleagues across the Directorate of Marketing, Communications and International, Partnerships and Admissions Tutors in a busy, but friendly and supportive environment.

You will have responsibility for the efficient administration of student applications for a wide range of courses, alongside other Admissions projects.

About You

You should be able to work accurately under pressure, as well as having excellent organisation, communication, and customer care skills. An understanding of the Higher Education sector is useful but is not essential.

You should have a flexible approach to work, and a willingness to take on a variety of roles, as well as the ability to provide a seamless and positive experience to applicants, providing information and advice about the courses we offer to ensure successful conversion of applicants to the University of Suffolk.

Please refer to the full job description for further details on this exciting opportunity to work as part of a diverse and busy team

Benefits

• Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days.
• Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions.
• Flexible working, including family friendly policies.
• Competitive workplace pension scheme (USS) - with an employer contribution rate of 14.5%, tax relief on contributions and life cover.
• Staff discounts at a number of local amenities in Ipswich.
• Discounted membership at Adastral Park Leisure and Sports
• Access to a range of high-quality learning and development opportunities
• Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions.
• Cycle to Work scheme.
• Electric vehicle salary sacrifice.
• Employee Assistance Programme (EAP).
• Staff recognition annual awards.

Closing Date: Monday 24 November 2025

Interview Date/s: Week commencing 8 December 2025

For an informal discussion about the role, please contact: Holly Bowen, Admissions Manager, [e-mail]

Please see the Job Application Guidance to support your application.

Please be aware that this post is not eligible for visa sponsorship.

We recommend that you apply as soon as possible, even if the closing date is in the future.

Applications received may be reviewed before the closing date and should we receive a high number of applications for this post, or high-quality applications which demonstrate suitability, we reserve the right to close the vacancy early. We may hold interviews as and when applications are received, and we reserve the right to offer to a candidate prior to the closing date.

• Previous applicants need not apply

We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups.