Admissions Adviser - Internal Only

The Bedford College Group; Dunstable; Presencial; GBP 26.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave + Bank holidays

People’s Pension

Discounts for Retail and Leisure

Professional development opportunities

Descripción de la vacante

The Bedford College Group is seeking an Admissions Adviser (Internal Only) to join the Customer Contact & Admissions team at Kingsway Campus, Dunstable. The role shapes the student journey from application to enrolment, providing guidance and high-quality service across channels.

Core duties include managing end-to-end admissions, supporting events, maintaining data integrity, and collaborating with curriculum teams while upholding safeguarding and equality standards.

Formación

• Educated to Level 3 with GCSE English and Maths.
• Experience in administration and customer-facing environments.
• Willingness to gain Information, Advice and Guidance qualifications.

Responsabilidades

• Manage end-to-end admissions from review to enrolment.
• Provide accurate information, advice and guidance on courses and funding.
• Deliver excellent customer service across channels.
• Maintain applicant records, CRM and student data to ensure data integrity.
• Support interviews, enrolment and applicant events; work cross-department.

Conocimientos

Customer service

Administration

Communication

Relationship building

IT proficiency

Data management

Organisational skills

Attention to detail

Flexibility

Educación

Level 3 with GCSE English and Maths

Descripción del empleo

Role:

Admissions Adviser (INTERNAL ONLY)

Location:

Central Bedfordshire College, Dunstable, Kingsway Campus

Salary/Benefits:

Salary is between £25,585 and £30,915 per annum (Pro-Rata) DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 37 hours per week, 52 week per year (Internal Only)

Contract Type:

Permanent – Full Time

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About the role:

We are currently seeking an Admissions Adviser to join our Customer Contact & Admissions department at The Bedford College Group.

As an Admissions Adviser, you play an important role in the success of our students through:

Admissions & Applicant Conversion - Manage the end-to-end admissions process, from application review and offer-making to enrolment, ensuring applicants receive a high-quality experience and maximising conversion rates.

Information, Advice & Guidance - Provide accurate, impartial and professional guidance on courses, funding and college services through multiple channels, helping prospective learners make informed decisions.

Customer Service & Stakeholder Engagement - Build strong relationships with curriculum teams, applicants and stakeholders, responding to enquiries promptly and delivering excellent customer service throughout the learner journey.

Data Management & Compliance - Maintain accurate applicant records, manage CRM and student data systems, ensure data integrity, and adhere to admissions policies, funding regulations, GDPR and quality standards.

Events, Collaboration & Professional Responsibilities - Support interviews, enrolment and applicant events, contribute to recruitment activities, work collaboratively across departments, and uphold safeguarding, equality, diversity, inclusion, health and safety, and professional development requirements.

About you:

We're seeking an organised and customer-focused recruitment professional with experience supporting end-to-end recruitment, pre-employment checks, and onboarding processes.

You’ll have:

Qualifications & Professional Development - Educated to Level 3 with GCSE English and Maths, a commitment to continuous professional development, and the willingness to gain specialist qualifications in Information, Advice and Guidance where required.

Customer Service & Admissions Experience - Proven experience in administration and customer-facing environments, managing multiple priorities, meeting deadlines and providing high-quality support and advice to customers.

Communication & Relationship Building - Excellent interpersonal, presentation and communication skills, with the ability to engage effectively with students, staff, stakeholders and members of the public across a range of channels.

IT, Data & Organisational Skills - Strong IT proficiency, attention to detail and data management capabilities, with the ability to learn new systems quickly, maintain accurate records and analyse information effectively.

Professionalism & Flexibility - Self-motivated, adaptable and professional, with a commitment to safeguarding, equality and diversity, customer service excellence, flexible working arrangements and travel across College campuses as required.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 10th November 2026

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.