Administrators/Coordinators - Housing Safety Response Team

Office Angels; City Of London; On-site; GBP 34,000; Part time

Job summary

A reputable employment agency is seeking two enthusiastic Administrators/Coordinators for their Housing Safety Response Team in Camden, London. This temporary, full-time role focuses on monitoring HHSRS emergency cases and ensuring compliance with housing safety regulations. The ideal candidates will have experience in housing administration, strong communication skills, and proficiency in Microsoft Office. Join a team that values safety and makes a significant impact in the community.

Qualifications

• Proven experience in housing administration or health & safety coordination.
• A compassionate approach to handling sensitive customer queries.

Responsibilities

• Monitor and manage HHSRS emergency cases, ensuring timely resolution.
• Generate and issue formal letters and reports to tenants.
• Track all communications meticulously to maintain audit trails.
• Respond professionally to tenant queries via dedicated inbox/tracker.
• Collaborate with internal teams and contractors for timely updates.
• Escalate unresolved cases and document follow-up actions.

Skills

Housing administration experience

Strong written communication

Excellent organizational skills

Proficiency in Microsoft Office

Compassionate approach

Tools

Case management systems

Job description

Overview

Join Our Housing Safety Response Team! Are you ready to make a difference in housing safety? Our client is on the lookout for two enthusiastic Administrators/Coordinators to join their dynamic Housing Safety Response Team in Camden, London. This temporary opportunity offers a chance to showcase your administrative expertise while contributing to crucial health and safety initiatives!

Key Details

• Contract Type: Temporary
• Location: Arlington, Camden, London (just 4 minutes from Camden Town station)
• Start Date: Ideally 28th October 2025
• Contract Length: 3 months
• Salary: £33,185.24
• Hours: Full-time

Role Overview

In response to the implementation of Awaab's Law, you will play a vital role in ensuring compliance and effective communication regarding Housing Health and Safety Rating System (HHSRS) emergency cases.

Your Responsibilities

• Monitor and manage HHSRS emergency cases, ensuring timely resolution.
• Generate and issue formal letters and reports to tenants.
• Track all communications meticulously to maintain audit trails.
• Respond professionally to tenant queries via dedicated inbox/tracker.
• Collaborate with internal teams and contractors for timely updates.
• Escalate unresolved cases and document follow-up actions.

What We\'re Looking For

• Proven experience in housing administration or health & safety coordination.
• Strong written communication skills with an eye for detail.
• Excellent organisational skills and the ability to juggle priorities.
• Proficiency in Microsoft Office and case management systems.
• A compassionate approach to handling sensitive customer queries.

Bonus Points

• Familiarity with Awaab's Law and HHSRS regulations.
• Experience in local government or housing associations.

If you\'re passionate about housing safety and ready to thrive in a fast-paced environment, we want to hear from you! Apply today and be part of a team that makes a difference.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone\'s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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