Administrator (Student Information Services)

DN Colleges Group; Doncaster; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading educational institution in Doncaster is seeking an Administrator for the Student Information Services team. The role involves managing timetabling, maintaining student data, and providing top-notch customer service to stakeholders. The ideal candidate should have a Level 2 qualification and GCSEs in English and Maths, alongside strong IT and communication skills. This position offers a competitive salary, professional development opportunities, and generous annual leave, including additional days at Christmas.

Benefits

Competitive salary

30 annual leave days

Professional development opportunities

Access to same-day GP appointments

On-site gym

Wellness initiatives

Cycle to Work scheme

Free eye care vouchers

On-site nursery

Online mental health resources

Qualifications

• Level 2 or higher qualification in a relevant discipline or equivalent experience.
• GCSE English and Maths at grade C/4 or higher.
• Proficiency in using IT tools, including Microsoft Office applications.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Manage timetabling and curriculum set‑up.
• Maintain accurate student data using college systems.
• Liaise with staff to ensure all required information is provided.
• Provide high-quality customer service to stakeholders.

Skills

Excellent communication skills

Customer service skills

IT proficiency

Problem-solving abilities

Attention to detail

Education

Level 2 qualification or equivalent experience

GCSE English and Maths (C/4 or higher)

Job description

Overview

We are seeking a dedicated Administrator to join our Student Information Services directorate at Doncaster campus, specifically to work within the Curriculum and Timetabling Team. This role is crucial for ensuring the smooth operation of our student curriculum data management and timetabling processes. You will support the day‑to‑day operations of the Timetabling and Course Planning Team, inputting timetable information into our college database system and responding to requests and queries from our internal stakeholders.

We have over 120 courses at full and part‑time, from entry level right up to university level. As well as the vast amount of courses on offer, we ensure all our students get the right support and guidance whether it is through our careers service, our additional learning support, counselling, student finance and many other services all tailored to each individual.

Here at Doncaster College and University Centre we understand that choosing what to do next can be a huge decision. It’s not just about the course you choose to study, it’s about the tutors, the experiences and the friends you meet along the way.

Responsibilities

• Manage timetabling and curriculum set‑up.
• Maintain accurate and timely student data using college systems.
• Liaise with staff to ensure all required information is provided.
• Provide high‑quality customer service to stakeholders.

Qualifications

• Level 2 or higher qualification in a relevant discipline (or willingness to work towards a Level 3 qualification) or equivalent experience.
• GCSE English and Maths at grade C/4 or higher.
• Proficiency in using IT tools, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Strong problem‑solving abilities and attention to detail.

Benefits

• Competitive salary.
• 30 bookable annual leave days, bank holidays, and 2 weeks off at Christmas.
• Professional development opportunities.
• Access to same‑day GP appointments, high‑street discounts, discounted hair and beauty treatments, electric car scheme.
• On‑site gym & florist (site dependent).
• Access to our in‑house food hall & coffee shops.
• Generous annual leave allowance and additional 2 weeks off over the Christmas period.
• Employee wellbeing and benefits platform (Vivup).
• Wellness initiatives onsite during your working week.
• On‑site fitness classes, at lunchtime or after work, in conjunction with our Sports colleagues.
• Cycle to Work scheme.
• Free eye care vouchers.
• Discounted hair and beauty services.
• On‑site nursery.
• Online access to Remploy (24/7 confidential mental health and counselling resource).
• In‑house counselling/safeguarding specialists to assist in wellbeing.