Administrator (Sports Events Company)

VanRath; Belfast; On-site; GBP 26,000; Full time

Job summary

A reputable recruitment agency is seeking an Administrator for Sports & Live Events to join a friendly team in Belfast at their Titanic Quarter location. This role focuses on supporting operational tasks, customer service, and data management within a dynamic environment. Ideal candidates should be exceptionally organized, possess strong communication skills, and have a keen interest in sports and live events. The position offers a salary of £26,000 and various benefits including free parking and private medical insurance.

Benefits

Free parking

Private medical insurance

Hotel discounts

Qualifications

• Exceptionally organised with strong attention to detail.
• Confident communicator with a customer-first approach.
• Comfortable using digital systems; experience with website updates is a plus.

Responsibilities

• Coordinate daily operational tasks and contribute to process improvements.
• Deliver friendly, timely support to customers and internal teams.
• Maintain accurate, GDPR-compliant customer records and documentation.
• Oversee order dispatch and manage communication with clients.
• Support project work, after-sales processes, and general admin duties.

Skills

Organizational skills

Communication skills

Customer service

Digital systems

Attention to detail

Job description

VANRATH are delighted to be partnering with a highly reputable client with the Recruitment of an Administrator (Sports & Live Events) to join a growing and friendly team based in Belfast at their Titanic Quarter Location.

Location: Belfast, Titanic Quarter (office-based only)
Hours: Monday - Friday - Permanent
Salary & Benefits: £26,000, free parking, private medical, hotel discounts

Role Overview

We are seeking an Operations Administrator to support the smooth running of a busy Sports travel and Sports events organisation. This role is ideal for someone who thrives in a structured environment, enjoys delivering excellent service, and is confident managing data, order fulfilment, and administrative processes. A genuine interest in sports, concerts, or live entertainment will be a great advantage.

Key Responsibilities

• Coordinate daily operational tasks and contribute to process improvements
• Deliver friendly, timely support to customers and internal teams
• Maintain accurate, GDPR-compliant customer records and documentation
• Oversee order dispatch and manage communication with clients
• Support project work, after-sales processes, and general admin duties
• Update website content and assist with light front-end tasks
• Work collaboratively across the business to promote efficiency and teamwork

Performance Expectations (KPIs)

• Order Dispatch Accuracy: 98-100%
• Dispatch Timeframe: Orders processed within 24 hours
• Customer Data Accuracy: 100% compliant and up to date
• Admin Task Delivery: All routine tasks completed within agreed schedules

Candidate Profile

• Exceptionally organised with strong attention to detail
• Confident communicator with a customer-first approach
• Comfortable using digital systems; experience with website updates is a plus
• Collaborative, proactive, and motivated to improve processes
• Interest in sports, music, or live events is desirable

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath.