Administrator - Receptionist

Tees, Esk and Wear Valleys NHS Foundation Trust; Scarborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

A local healthcare organization seeks a friendly and customer-focused Receptionist to join their front-of-house team in Scarborough, UK. The role includes greeting service users and performing various administrative tasks. The ideal candidate will be calm under pressure and committed to promoting a positive atmosphere for young people with mental health challenges. Opportunities for visa sponsorship are also available.

Qualifications

• Friendly and customer-focused demeanor.
• Ability to communicate clearly and remain calm.
• Experience in managing reception duties.

Responsibilities

• Greet service users, carers, staff, and visitors.
• Answer queries via telephone and email.
• Perform admin tasks including updating calendars and maintaining visitor logs.

Job description

Responsibilities

We are looking for a friendly, customer‑focused Receptionist to join our front‑of‑house team. Reception duties include greeting service users, carers, staff and visitors and answering queries via telephone and email. The ability to remain calm and communicate clearly is essential, as well as promoting a positive culture for young people living with mental health issues and/or neuro‑diverse conditions.

The successful candidate will be expected to perform admin tasks, update calendars, maintain visitor logs, issue access cards, deal with incoming & outgoing post and calls, photocopying, scanning and ensure that all information in the reception area for staff and public is clearly displayed and updated as appropriate.

Our Trust

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care – our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We are committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Visa Sponsorship

We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk).

Health and Safety

Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.

Joining Us

We want you to have a positive experience when you start your new role with us. To ensure you have a great welcome, for all new starters joining the Trust, we offer two start dates per month on the 1st and 3rd Mondays of that month.