Administrator/Receptionist

Hartford Care; Portsmouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A caring organization in Portsmouth seeks a part-time Administrator/Receptionist to support the Home Manager and create a welcoming atmosphere. Ideal candidates will have strong IT skills, excellent communication abilities, and a compassionate nature. This role includes liaising with visitors and performing essential administrative tasks while ensuring a high standard of service.

Qualifications

• A compassionate and caring nature.
• Good telephone manner.
• Able to work on own initiative as well as part of a team.

Responsibilities

• Act as the first point of contact for all visitors.
• Perform general reception and administrative duties.
• Support primarily the Home Manager and create a caring atmosphere.

Skills

Strong IT skills including Microsoft Word, Excel, and Outlook

Excellent written and verbal communication skills

Excellent telephone manner

Strong organisation and planning skills

Ability to work both independently and as part of a team

Job description

Employment Type: Part Time / 24 hours per week - this can include working occasional weekends.

The Role

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.