Administrator - Paediatric Diabetes Data Input Clerk

Lancashire Teaching Hospital NHS Foundation Trust; Preston; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in the UK is looking for a Paediatric Diabetes Administrator/Data Input Clerk to support the Paediatric Diabetes Team. You will manage administrative processes, maintain databases, and liaise with healthcare professionals. The ideal candidate will have strong communication skills, attention to detail, and proficiency with Microsoft Office. Experience in a hospital setting is a plus.

Qualifications

• Experience in a hospital environment is beneficial but not essential.

Responsibilities

• Provide administrative support to the Paediatric Diabetes Team.
• Maintain accurate database for the service using the Twinkle database.
• Prepare for NPDA data submission.
• Perform data entry and retrieval from databases.
• Liaise with health professionals regarding clinical information.
• Produce accurate reports from the Twinkle database.
• Handle telephone enquiries and appointments.
• Take meeting minutes.
• Ensure proper booking of patients into clinics.
• Complete ad-hoc duties as required.

Skills

Effective communication skills

Attention to detail

Proficiency with Microsoft Office

Job description

Job Overview

The Women and Children’s Division at Lancashire Teaching Hospitals seeks a Paediatric Diabetes Administrator/Data Input Clerk to support the Paediatric Diabetes Team and ensure accurate administrative processes within the service.

Responsibilities

• You will be a member of the Paediatric Diabetes Team providing administrative support to all members of the team.
• You will demonstrate excellent organisational skills, be flexible, exercise initiative, and maintain high standards of professionalism, confidentiality and integrity.
• You will support other administrative roles within the diabetes team.
• Maintain an accurate database for the Paediatric Diabetes Service within the Women and Children’s Division using the Twinkle database.
• Prepare for NPDA data submission.
• Perform data entry and retrieval from databases/core clinical systems.
• Liaise with professionals in the Diabetes clinics to facilitate proper recording of clinical information.
• Produce accurate reports regarding the Diabetes service as required via the Twinkle database.
• Take messages and telephone calls from staff, patients, relatives and liaise with internal and external departments, providing enquiries, reports and correspondence, and arranging appointments where required.
• Liaise with Consultants, Specialist Nurses, General Practitioners and other Health Professionals to ensure seamless service provision to CYP utilizing LTHTR services.
• Take meeting minutes.
• Oversee clinic appointments and ensure patients are booked onto the correct clinics including MDT and Nurse‑Led clinics.
• Perform ad‑hoc duties such as sending holiday letters, newsletters and invitations to education sessions.
• Complete work accurately and timely, consistent with departmental practice or protocol.
• Work in a manner consistent with Trust and local policies, procedures and protocols.

Qualifications

• Effective communication skills and high attention to detail.
• Proficiency with Microsoft Office products.
• Experience working in a hospital environment is beneficial but not essential.

Equality Statement

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.

Our Statement on the Recruitment of Ex-Offenders is available.