Administrator Level 2

Redwood High; Heywood; On-site; GBP 22,000 - 23,000; Full time

Job summary

Redwood High is seeking a dedicated Admin Assistant to support the busy front-of-house office at our specialist SEND school in Heywood.

You will welcome visitors, process passes, handle enquiries by face-to-face, email or phone, and help manage deliveries while upholding safeguarding standards.

Join a warm, supportive team focused on high-quality teaching and making a real difference for our pupils.

Qualifications

• Experience in administration and front-of-house work.
• Ability to work as part of a team and handle multiple tasks.

Responsibilities

• Support front of house in busy office.
• Process visitor passes ensuring proper procedures.
• Provide professional service to visitors by face-to-face, email or phone.
• Work under pressure, prioritise a demanding workload.
• Receive deliveries and ensure they are recorded and signed for.
• Commitment to safeguarding and promoting the welfare of young people.

Skills

Front of house

Administration

Customer service

Teamwork

Job description

Grade: Grade 3 (SCP 5 6)

Contract Type: Permanent

Hours: 37 Hours Per Week

Working Pattern: Term Time + 1 week

Actual Salary: £22,471 - £22,828

Interview Date: Friday 9th October 2026

Our Vision: A specialist SEND community inspiring Rochdale and beyond

Are you dedicated to inclusion and supporting young people with SEND to be fully prepared for adult life? We are looking for dedicated and inspirational Admin Assistant to come and join our amazing, warm and supportive team.

Redwood is a large special school for pupils with a wide range of complex SEND from 11-19. This is an exciting time for Redwood; demand for places is high and we are expanding further. At Redwood, every person matters, and you will have the opportunity to make a real difference to the lives of our incredible and diverse children and young people.

We are looking to recruit a hard-working, resilient individual to work as part of our amazing team. We would like to hear from you if you are someone who has the capacity to develop your skills quickly and who can demonstrate a high level of customer service to our daily visitors.

Redwood aims to provide the highest quality of teaching and learning to our youngsters and requires all our staff to work together as a part of a coherent team.

We are seeking to recruit a person who will :

• Support with front of house in our busy office
• Process visitor passes ensuring the authenticity and ensuring the correct procedures are followed
• Provide a professional and efficient service to visitors by dealing with all enquiries (either face to face, via email or over the telephone)
• Work well under pressure, manage and prioritise a demanding workload effectively.
• Receive deliveries and ensure all deliveries are recorded and signed for
• To be committed to safeguarding and promoting the welfare of young children and young people

Who will also demonstrate:

• A good knowledge of administration work
• The ability to work as part of a team
• High levels of dedication and motivation
• Commitment to Redwood practices and procedures

We can offer:

• A committed, driven and supportive team
• Excellent CPD and support for your own career development
• First class facilities that support our staff and students in an ever developing and challenging environment

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Appointment to this post is subject to an enhanced Disclosure and Barring and background check.

The ability to converse at ease with customers and service users and provide advice in accurate spoken English is an essential requirement of this post.

Applicants are advised that by applying for this position they are declaring that they are not subject to any immigration controls or restrictions that prohibit them undertaking work in the UK, and that they are able to provide proof of their Right to Work in the UK if they are invited to attend an interview.

The school will carry out an online search as part of their due-diligence for all shortlisted candidates in line with Keeping Children Safe in Education 2025.