Administrator - ESC

Leicestershire County Council; East Midlands; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A local government council is seeking a Payroll Administrator to join their Employee Service Centre. This role involves processing payroll and handling contract changes accurately. You will work in a dynamic environment, ensuring timely payments for over 40,000 individuals monthly. Ideal candidates will have an NVQ Level 2 qualification, experience with Oracle ERP systems, and a focus on customer service. The position offers a hybrid working model under a 12-month fixed contract with potential for permanence.

Qualifications

• Knowledge of Oracle ERP system or similar HR/Payroll system.
• Experience of working with external customers.
• Willingness to learn new skills.

Responsibilities

• Process new starters and contract changes affecting pay.
• Ensure accuracy of pay and timely payments.
• Handle over 40,000 payroll payments each month.

Skills

Attention to detail

Customer service

Organisational skills

ICT competence (Word, Excel, Outlook)

Education

NVQ Level 2 qualification or equivalent

Tools

Oracle ERP system

Job description

Organisation: Leicestershire County Council

Work Location: Room 300, County Hall Glenfield, Leicestershire, LE3 8RA

Worker Category: Hybrid Worker

Salary: £25,995 - £26,409 per annum

Working Hours: 37

Contract Type: 12 Month Fixed Term Contract

Closing Date: 22nd December 2025

Interview Date(s): TBC

Do you enjoy a challenge? Are you driven to ensure that you are achieving the very best that you can?

About the Role

We are looking for a Payroll Administrator to join our busy Employee Service Centre (ESC).

The ESC is a busy transactional service that forms part of East Midlands Shared Services. We provide transactional Payroll and HR Administration services to Nottingham City Council and Leicestershire County Council.

If variety is what you are looking for then, no two days are the same in the ESC, as there is always something to focus on. The ESC completes over 40,000 payments each month, produces over 3,000 contractual documents and handles in excess of 2,000 queries each month.

As a Payroll Administrator you will work as part of a team to process new starters and any changes to a person's contract that affects pay. Attention to detail is a must, as you will check accuracy of pay and ensure that people are paid on time and correctly.

Full training will be given.

This post is currently a fixed term contract for 12 months. There is a possibility that this will become a permanent position.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must:

• Have NVQ 2 level qualification in a relevant subject or equivalent or relevant administration experience.
• Have knowledge or experience of using Oracle ERP system or similar HR/Payroll system.
• Have knowledge of working with external customers and understand the importance of customer service.
• Be able to prioritise and meet deadlines by planning and utilising organisational skills.
• Have a good attention to detail with a focus on accuracy and quality.
• Be competent in the use of ICT systems, including Word, Excel, Outlook and ticket management systems.
• Be willing to learn new skills

You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion,please contact:

Julie Starkey - Team Leader Payroll

Telephone: [phone]

To contact me by email, please click here.

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.