Administrator / Data Co-ordinator (Business Safety)

Connections The Recruitment Specialists Limited; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Central Manchester seeks an Administrator/Data Coordinator to support their property management team. The role involves administrative duties, health and safety compliance, and client communication. Successful candidates will have excellent customer service skills and be proficient in MS Office. The agency values proactive individuals with a strong commitment to professional development.

Qualifications

• Excellent customer service, communication, and commercial skills are essential.
• Interest in acquiring further relevant professional accreditation(s).
• Ownership of issues and a proactive approach.

Responsibilities

• Provide administrative support to the team.
• Liaise with clients and external stakeholders for information.
• Monitor performance of third-party operators as per contracts.
• Handle tenant queries effectively via phone and email.

Skills

Confident communication

Excellent customer service

IT literate

Ability to work on own initiative

Tools

MS Office

Job description

Administrator / Data Coordinator required for our long established and successful property management client based in Central Manchester

Our client specialises in helping their customers and tenants navigate the Fire Safety Act 2021, and Building Safety Act 2022, providing a range of compliance solutions relating to the maintenance of golden thread, building safety case production, amongst others.

The Role

To be responsible for providing full support to the team. This will include administrative support and health & safety compliance, in addition to consultancy duties, including liaison / communication duties with clients, leaseholders and external stakeholders. To deliver a first class and professional service in a cost- effective and timely manner.

Essential Job Functions

• Assist the team to deliver professional property consultancy and fund management duties to a variety of clients and stakeholders
• Liaison with key stakeholders to obtain essential information and highlight areas of improvement
• Assist the team to monitor, audit and assess the performance of third‑party operators under their contractual obligations to our clients
• Deal with tenant queries on the phone and by email / letter
• Monitor and abide by strict deadlines relating to Consultancy and Fund Management procedures.
• When required attend remote sites to carry out periodic inspection documentation
• Assist the team to monitor, audit and assess the performance of third‑party operators under their contractual obligations to our clients
• Ensure all defects are picked up and dealt with on Fire Risk Assessments and Building Inspection Reports as reported by external stakeholders
• Assist the team to ensure that all client reports are completed and sent out on timeAssist with maintenance of departmental filing and record keeping

Key Requirements

• Confident communicating via the telephone and email
• Ownership of issues and desire to push through to successful completion using all the resources available
• Interest in acquiring further relevant professional accreditation(s)
• Excellent customer service, communication, and commercial skills
• Be skilled in MS Office and otherwise IT literate
• Be able to demonstrate an open, friendly, pro‑active and approachable attitude
• Ability to work on own initiative as well as part of a team

Desirable Attributes

• Numerate
• Resilient, enthusiastic with a desire to progress professionally
• Ownership of issues and desire to push through to successful completion using all the resources available
• Aspirations to pursue personal and professional development leading to industry specific qualifications
• Excellent customer service, communication, and commercial skills
• Be skilled in MS Office and otherwise IT literate
• Be able to demonstrate an open, friendly, pro‑active and approachable attitude
• Ability to work on own initiative as well as part of a team