Administrator: Data

Norton Rose Fulbright; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Equal opportunities employer

Inclusive recruitment process

Job summary

Norton Rose Fulbright is looking for a Data Administrator in Newcastle upon Tyne to support their EMEA finance systems, particularly the Aderant Sierra system. This role includes user support, troubleshooting, data monitoring, and management, requiring 3+ years of relevant experience and SQL proficiency.

This position is ideal for someone with a background in finance operations, looking to work within a supportive team, focusing on enhancing data quality and system performance.

Qualifications

• Degree-educated or over 3 years of experience in a similar role.
• Strong customer service skills demonstrated through user support.
• Experience with finance practice management systems is a plus.

Responsibilities

• Support application users and respond to queries from users.
• Monitor data system health and resolve quality issues.
• Conduct data acquisition, cleansing, and structuring for analysis.

Skills

Customer/user service abilities

Data management

SQL proficiency

Experience with FPMS

Experience in a law firm

Education

Degree or 3+ years of experience in a similar role

Job description

Practice Group / Department

IT Regional - Project & Program Management - London

The Role

The Finance Systems Team is responsible for supporting the core EMEA finance system (Aderant Sierra), including time, billing, expenses, vendors, tax and reporting. We are seeking a Data Administrator, with Aderant and Finance Operations experience, to join our EMEA team. This key role supports the day‑to‑day function of the firm’s finance systems and provides essential assistance to finance operations and other data users, including senior stakeholders.

Key Responsibilities

• User Support: support application users and respond to queries and requests from fee earners, secretaries and finance operations staff for data changes, extracts and updates.
• Troubleshooting and Issue Resolution: monitor the health and performance of data systems, identify and resolve quality issues, bottlenecks and anomalies, and minimise errors.
• Work with third‑party support providers, IT and finance operations to resolve logged issues.
• Data Monitoring and Management: support advanced data management for financial systems, applying data governance, enforcing permission structures, maintaining data taxonomies, schemas and mapping, conducting regular data cleansing, de‑duplication and remediation, and updating data in line with changing business needs.
• Data Acquisition and Preparation: source, collect, clean and structure data for operational use and analysis, using SQL queries and logic as necessary.
• Continuous Improvement: understand user requirements, identify opportunities for enhancements, and work with teams to test and implement changes.
• Help improve procedures and processes for all stakeholders.

Skills And Experience Required

• Ideally degree‑educated and/or 3+ years of experience in a similar role.
• Good customer/user service abilities, demonstrated by resolving user queries and working with customers.
• Experience with data management and/or finance practice management systems (FPMS).
• SQL proficiency and the ability to run queries independently.
• Experience working within structured ITSM frameworks, such as ITIL.
• Familiarity with core finance processes (general ledger, accounts payable, accounts receivable, budgeting, forecasting, reporting), ideal.
• Experience within a law firm or other professional services environment desired.
• Solutions‑oriented and proactive approach to work.
• Willingness to upskill on the job through internal and external training.
• Able to demonstrate discretion, sensitivity and confidentiality.
• Team player – flexible and willing to take on extra responsibilities to support departmental or firm objectives.

Diversity, Equity and Inclusion

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.