Administrator/Customer Service

Pertemps Recruitment Ltd; Warrington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for an Administrator/Customer Service representative to handle general administration duties and ensure customer satisfaction. The position offers a salary of £13.00 per hour and is based in Birchwood, Warrington. Candidates should have administration or customer service experience and be proficient in Microsoft Office. This is a temp to perm position.

Qualifications

• Ideally have some Administration/Customer Service experience.
• Proficient with Microsoft Excel, Word and Outlook.
• Excellent, professional telephone manner.

Responsibilities

• General administration duties (filing, data entry).
• Ensure customer records are up to date.
• Answer phone calls.
• Generate jobs on the systems.
• Call/email customers to ensure they are happy with the work carried out.
• Call customers to check on any future work they may require.

Skills

Administration experience

Customer service skills

Proficient with Microsoft Excel

Proficient with Microsoft Word

Proficient with Microsoft Outlook

Professional telephone manner

Job description

Role: Administrator/Customer Service
Salary: £13.00 p/hr
Hours: Mon - Fri 08:30-16:30 hrs
Location: Birchwood, Warrington (WA3)
Contract: Temp - Perm

Responsibilities

• General administration duties (filing, data entry).
• Ensure customer records are up to date.
• Answer phone calls.
• Generate jobs on the systems.
• Call/email customers to ensure they are happy with the work carried out.
• Call customers to check on any future work they may require.

Qualifications

• Ideally have some Administration/Customer Service experience.
• Proficient with Microsoft Excel, Word and Outlook.
• Excellent, professional telephone manner.