Administrator - Birmingham

Compass Group; Birmingham; On-site; GBP 28,000; Full time

Job summary

A leading food service provider in Birmingham is seeking a dedicated Administrator to ensure smooth operations. The ideal candidate will have previous administration experience and strong IT skills, particularly in Excel and PowerPoint. This full-time role includes responsibilities like preparing reports, managing travel arrangements, and delivering excellent customer service, with a salary of £28,000 per annum and flexibility for remote work up to two days a week.

Benefits

Free breakfast and lunch available

Free parking and EV charging

Starbucks coffee outlet

Qualifications

• Previous experience in an administration role.

Responsibilities

• Prepare client review packs and KPI statistics.
• Maintain personnel files.
• Support internal and external meetings.
• Manage IT service requests.
• Arrange travel and accommodation.
• Maintain accurate contract documentation.
• Deliver excellent customer service.
• Build effective relationships with clients.
• Handle queries promptly and professionally.
• Manage time and attendance systems.
• Place and manage orders.
• Administer systems for remote workers.

Skills

Previous facilities management experience

Strong IT skills - in particular Excel & PowerPoint

Strong leadership and operational skills

Excellent problem-solving and decision-making abilities

Strong communication and stakeholder management skills

Job description

Administrator

Location: Head Office in Rubery, Birmingham with flexibility for work from home up to 2 days a week.

Annual Salary: £28,000 per annum, depending on experience.

Working Pattern: 40 hours per week, Monday to Friday

Benefits

• Free breakfast and lunch available
• Free parking and EV charging
• Starbucks coffee outlet

For more information about careers at 14forty and our benefits please visit: Careers at 14forty

We're currently recruiting a dedicated Administrator to help ensure the smooth running of the operations in 14forty.

Key Responsibilities

• Prepare client review packs, KPI statistics, and quarterly performance reports with trend analysis (Excel, PowerPoint, etc.).
• Maintain personnel files (P files).
• Support internal and external meetings, including minute taking and document management.
• Manage IT service requests and the reward & recognition voucher scheme (in line with HMRC and Compass processes).
• Arrange travel and accommodation for the management team.
• Maintain accurate contract documentation and support with contract variations.
• Deliver excellent customer service and ensure high standards of accuracy in all reporting.
• Build effective relationships with clients, account teams, and central departments.
• Handle queries and calls promptly and professionally.
• Manage time and attendance systems, ensuring accuracy and compliance with company procedures.
• Place and manage orders in line with agreed budgets and procurement processes.
• Administer and manage systems on behalf of remote workers, ensuring smooth access and functionality.

About you

• Previous facilities management experience
• Previous experience in an administration role
• Strong IT skills - in particular Excel & Powerpoint
• Strong leadership and operational skills
• Excellent problem-solving and decision-making abilities
• Strong communication and stakeholder management skills

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

#14Forty