Administrator (Back Office) Follow us on Facebook and on Twitter: @CRHCareers @WellbeingCRH @ro[...]

Chesterfield Royal Hospital NHS Foundation Trust; Hasland; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization is seeking an experienced administrator to join its busy back office functions team. The role is focused on Recalls and Finance Teams in Chesterfield, requiring excellent IT skills, attention to detail, and the ability to work independently. Ideal candidates will have GCSEs in English and Maths and experience in an NHS environment is advantageous. Full-time position with 37.5 hours per week.

Benefits

NHS pension

Training and development opportunities

Well-being initiatives

Qualifications

• Great I.T. skills and knowledge of Excel, Word, MS Teams, and Outlook.
• Must have GCSE / Functional Skills in English & Maths Level C/Grade 4.
• Ability to follow instructions and a desire for service improvement.

Responsibilities

• Manage monthly claims to ensure maximum income.
• Maintain the QOF registers and patient recalls system.
• Provide secretarial and clerical support to clinical staff.

Skills

I.T. skills

Attention to detail

Analytical skills

Ability to work under pressure

Communication skills

Education

GCSE / Functional Skills in English & Maths Level C/Grade 4

NVQ or equivalent in Business Administration

Tools

Excel

Word

MS Teams

Outlook

SystmOne

Job description

Responsibilities

• Monthly claims to ensure maximum income
• Maintain the QOF registers (Quality Outcome Framework)
• Call patients as part of the recalls systems and process
• Update and/or undertake searches as appropriate with the recalls/data process and collation of data
• Process invoices as appropriate and in accordance with the process
• Ensure spreadsheets are maintained and up to date
• Ability to produce reports on Excel and IT systems
• Undertake system searches to facilitate recall process
• Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
• Work within the Back Office Business Services Team to ensure the smooth running of the organisation

Key Skills & Attributes

• Must be able to work independently as well as part of a team
• Self‑motivated
• Prioritise own workload
• Able to work under pressure
• Work to deadlines and targetsAnalytical skills
• Must have a keen eye for detail, inputting data accurately
• Quick learner

Qualifications & Requirements

The successful candidate should have great I.T. skills and knowledge of Excel, Word, MS Teams, and Outlook. Other essential skill/qualifications include GCSE / Functional Skills in English & Maths Level C/ Grade 4, ability to follow instructions, a desire for service improvement, a pro‑active approach in learning, attention to detail, problem‑solving, and producing quality work.

Desirable skills/ qualifications are Medical Terminology, NVQ or equivalent in Business Administration, knowledge of an NHS environment, knowledge of working with SystmOne (or equivalent). Previous read coding is advantageous.

Flexible Working: If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

About the Trust

Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients and encourages and supports staff to be vaccinated against COVID‑19. The Trust is currently rated "Good" by the Care Quality Commission and is working towards being Outstanding. Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we are on a mission to improve our community's health and reduce inequality. Royal Primary Care surgeries are part of the Trust, bringing the benefits of a larger organisation, including an NHS pension, training and development opportunities, and a whole raft of well‑being initiatives.

Immigration and Sponsorship

UK Points‑based immigration system: Applications from job seekers who require sponsorship to work in the United Kingdom are welcome and will be considered alongside all other applications. Non UK / RoI candidates wishing to apply must be prepared to meet the sponsorship requirements. Overseas applicants must provide a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found on GOV.UK.

Health and Care Worker visa: If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa; this route may avoid the annual immigration health surcharge.

Communications

Communications throughout the application process will be via e‑mail, so please check your e‑mail account and Trac account regularly. References are requested by e‑mail where possible. Please provide an email address for all referees when completing your application form. If you require any support in completing the application form, please contact the HR Support Services team on 01246 513177.

Additional Information

Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust, in particular the general conditions of employment and benefits.

This role is part of the integrated health and social care community across Derbyshire, where there are opportunities to work across different locations and providers, developing new and different skills. Whilst initially based in Chesterfield, there may be future opportunities to be based at other locations within the community.

We are looking for someone with excellent administration skills to join our busy back office functions team at Royal Primary Care based at our Grangewood site in Chesterfield. The role involves working within the Recalls and Finance Teams. Hours: 37.5 hours per week – Full Time permanent position.