Administrator Apprenticeship

Lifetime Training; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading training organization based in Greater London is seeking a Membership Administrator and PA to provide essential support to the Director of Corporate Services. Key responsibilities include managing diaries, handling member inquiries, maintaining membership records, and coordinating logistics for events. Candidates should have strong organizational skills and experience in administration. This role offers an opportunity to contribute to a smooth-running membership function while ensuring high standards of service for members.

Qualifications

• Experience in administration or personal assistant roles.
• Proficient in using CRM systems.
• Strong communication skills, both written and verbal.

Responsibilities

• Provide essential support to the Director of Corporate Services.
• Manage diaries, schedule meetings, and handle correspondence.
• Maintain accurate membership records in the CRM system.
• Assist with membership renewals and onboarding new members.
• Coordinate logistics for membership workshops and webinars.

Skills

Excellent organisational skills

Attention to detail

Ability to prioritise tasks

Job description

The Membership Administrator and PA will provide essential support to the Director of Corporate Services and play a key role in the smooth running of the membership function. This includes acting as a personal assistant to the Director, managing diaries, scheduling meetings, and handling correspondence.

The role involves responding promptly and professionally to member enquiries by phone and email, maintaining accurate membership records in the CRM system, and ensuring data integrity. You will assist with membership renewals, onboarding new members, and preparing reports on membership statistics and KPIs. The position also includes coordinating logistics for membership workshops, webinars, and conferences, as well as preparing agendas and accurate minutes for meetings.

Additional responsibilities include managing office supplies, supporting internal communications, and ensuring that all interactions reflect the Association's values of integrity, intelligence, and approachability.

This is a varied role requiring excellent organisational skills, attention to detail, and the ability to prioritise tasks in a busy environment. You will work closely with colleagues across the organisation to deliver a high standard of service to our members and stakeholders.