Administrator - 12 month FTC

Oldcastle Inc.; Clevedon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading provider of water management solutions is seeking an Administrator for a 12-month fixed term contract in Clevedon, England. This role involves overseeing product leads, maintaining CRM data, and organising training sessions for customers. The ideal candidate will have strong communication and organisational skills, along with experience in database management. Competitive salary and benefits are offered, including life cover and holiday entitlements.

Benefits

Life Cover

Pension

23 days holiday + Bank Holidays

DSE Eye Tests

Mental Health Support programmes

Training & Development

Qualifications

• Experience in database management.
• Strong communication skills, polite and professional.
• Ability to work individually and in a team.
• Excellent organisational skills and attention to detail.

Responsibilities

• Oversee the development of new product leads.
• Maintain the data in the CRM database.
• Organise training sessions for customers.
• Manage the stock of literature and promotional gifts.

Skills

Database management

Strong communication skills

Work experience in product and services sales

IT literacy with Microsoft Office

Knowledge of Dynamics CRM

Organisational skills

Time management

Tools

Dynamics CRM

Microsoft Teams

Job description

Job Title

Administrator – 12 month FTC

Location

Clevedon, England, United Kingdom

About Us

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses and public bodies across the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety‑first mindset.

Responsibilities

• Oversee the development of new product business leads using sources such as ABI, Lead Forensics, tender websites, etc.
• Check and route enquiries from the website and main company mailbox.
• Generate forecast reports to support the Sales team.
• Maintain the data in the CRM database.
• Organise and manage CPD / training sessions for our designer and specifier customers, liaising with customers and the sales and applications teams, setting up Teams sessions through the Dynamics events system and recording and reporting on results.
• Organise and run the Teams webinar function for scheduled webinars.
• Manage the stock of literature and promotional gifts.
• Support the Marketing Manager with organising live events.
• Manage the registered users of the Online Design Tool on a day‑to‑day basis.

Qualifications

• Experience in database management.
• Strong communication skills; persuasive and polite with a professional and confident telephone manner.
• Work experience in a product and services sales environment.
• Experience of working with databases and data inputting (preferred but not essential).
• IT literate with good working knowledge of all core Microsoft Office software.
• Excellent knowledge of the Dynamics CRM system.
• Excellent knowledge of the Microsoft Teams webinar function.
• Demonstrates accuracy and attention to detail.
• Excellent organisational skills; able to take a routine & systematic approach to duties and to work well with limited oversight.
• Ability to work individually as well as part of a team.
• Good time management and planning skills with the ability to meet deadlines.

Key Duties

• Lead development – using resources such as ABI, tender sites, Lead Forensics, trade news, etc., to develop new product and services business leads in defined industry sectors (Rail, Highways, Residential, Wastewater, Industrial, etc.) and disseminate information about the status of projects to the appropriate members of the sales team.
• Maintenance and development of the CRM database, incorporating data checking and cleansing including ad‑hoc data cleansing projects (for example consolidating duplicates, client company mergers, rebranding, etc.).
• Inputting, editing and amending data on the CRM database (for example, project information, new contact details, telephone numbers, email addresses, new companies, etc.).
• Validate user registrations for the Online Design Tool by researching and verifying data using the internet and telephone and acting as the main point of contact for queries.
• Act as main point of contact for queries and support of CRM database content.
• Administer the CPD and training sessions, liaising with customers and the sales and applications teams across the wider CRH operating companies as necessary.
• Administer Teams webinars, including scheduling, set‑up and reporting and staff training where required.
• Control the stock of literature and promotional gifts.
• Coordinate and keep up‑to‑date media data for relevant journals. Administer the placement of press releases, liaising with relevant journal contacts.
• Assist the Marketing Manager in the organisation of external events such as exhibitions and conferences.

Benefits

• 2 x Annual salary Life Cover
• Pension
• Minimum of 23 days holiday per annum + Bank Holidays
• DSE Eye Tests
• Mental Health First Aiders & Support programmes
• Training & Development

What Hydro International Offers You

A culture that values opportunity for growth, development, and internal promotion.

Highly competitive salary package.

Comprehensive secondary benefits.

Significant contribution to your pension plan.

Excellent opportunities to develop and progress with a global organization.

Connect Your Future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.

Is this role not for you, but do you know someone who would love to join the team? Please let us know!

CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role.

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.