Administrator

Herefordshire and Worcestershire Health and Care NHS Trust; Worcester; On-site; GBP 24,000 - 28,000; Part time

Job summary

An NHS Trust is seeking an experienced administrator to join their new Forensic service in Worcestershire. This part-time role (22.5 hours/week) entails providing administrative support to the clinical team, managing appointments, and ensuring efficient admin operations. With flexible working options and a supportive environment, candidates should possess strong organizational skills and relevant qualifications. Full training will be provided, and a commitment to customer service is essential.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Health and wellbeing opportunities

Qualifications

• Experience in a similar administrative role, preferably within the NHS.
• Ability to handle a busy workload and prioritize tasks effectively.
• High level of self-motivation and ability to work as part of a team.

Responsibilities

• Provide administrative support to the clinical and administrative team.
• Manage appointments, minute meetings, and handle communication with patients and professionals.
• Ensure the smooth running of the day-to-day admin function.

Skills

Organizational skills

Effective communication

Customer service focus

Ability to work flexibly

Education

Vocational level 3 in Business Administration

Vocational level 2 with NHS administrative experience

Job description

An excellent opportunity has arisen to join our new Forensic service. We are seeking an experienced administrator to provide support to the clinical and administrative team at Studdert Kennedy House. Applicants require - Educated to vocational level 3 in Business Administration. Or Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post. This post is to work 22.5 hours per week days to be confirmed. The forensic administrator will be working with the leads, to create the path for the new service. The successful candidate will be the only administrator in the team. An ability to work flexibly using your own initiative and to be a pro‑active team member is essential. You must have very good organisational skills and be an effective communicator. The work is interesting and varied and full training will be provided. Shortlisted candidates will be required to undertake an additional assessment as part of the selection process., You will be part of the new forensic service completing administrative work, supporting the clinicians within the Forensic Team. You will undertake a vital role in the running of the community mental health function providing all aspects of admin support including minuting of meetings, telephone duties, dictation, processing clinic letters, generic inbox management, appointment booking, generic office duties and supervising staff and the day to day running of the admin function. The role will include contact with patients, carers, professionals (internal and external) and colleagues daily. As well as being part of the Forensic team, you will be liaising regularly with consultants and the clinical team, actioning daily admin tasks. You are required to have a high level of organisational skills and not only be able to be self‑motivated but be a team player.

The ability to prioritise a busy workload and work flexibly to meet demand are essential requirements of the role as well as a good customer service focus, when dealing with internal and external enquires.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.