Administrator

Oxleas NHS Foundation Trust; West of England; On-site; GBP 23,000 - 29,000; Full time

Job summary

Oxleas NHS Foundation Trust is offering a full-time Band 3 Administrator role at HMP Ashfield, in a Cat C prison setting. The post involves varied administrative duties across multidisciplinary teams, supporting care pathways and operational functions while maintaining strong communication and organisation skills.

You will gain experience across diverse healthcare services, contribute to service improvement, and work within a collaborative team environment. National Vetting is required.

Qualifications

• Experience of working in prison environment.
• Experience of taking minutes and database management.

Responsibilities

• Undertaking copy/audio typing and word processing support for the provision of required client related reports and letters.
• Handling incoming correspondence daily and distributing/acting as needed.
• Preparing and presenting any statistical returns as necessary.
• Support team by arranging medical staff rotas and organising meetings.
• Maintaining client filing systems ensuring confidentiality and accessibility.
• Attending and minuting meetings and distributing follow-ups as required.

Skills

Communication skills

Organisation

Attention to detail

Job description

We are excited to offer a full time position for a Band 3 Administrator to work at HMP Ashfield providing a varied and rewarding role.

This position offers the chance to develop a broad range of skills and experience, working Monday - Friday within a Cat C prison environment. The successful candidate will work closely with multidisciplinary teams supporting service delivery, patient care pathways, and operational functions within the prison setting.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties of the job

This is an ideal opportunity for someone who enjoys variety, and is motivated by working collaboratively across teams. You will gain exposure to diverse healthcare services, contribute to service improvement, and play an important role in supporting high-quality care for patients across the prison estate.

You will be highly valued as an organised, adaptable, and proactive individual with strong communication skills and the ability to build positive working relationships across multiple teams and environments.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care

Detailed job description and main responsibilities

• Undertaking copy/audio typing and word processing support to the team for the provision of required client related reports, letters, discharge summaries etc, including legal documentation, whilst prioritising work-load and meeting deadlines.
• Dealing with incoming correspondence on a daily basis, distributing and taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team.
• Preparing and presenting any statistical returns as necessary.
• Undertake any administrative procedures required to support the team, e.g. arrange medical staff & practitioner rota’s organise meetings.
• Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.
• Attending and participating in meetings.
• Minute meetings e.g. case conferences/professional meetings and team meetings as required, distributing as appropriate and taking administrative follow-up acting on own initiative.
• Undertaking administrative duties, e.g. diary management, photocopying, faxing, monitoring stationery/clinical items and ordering as necessary.
• Using electronic clinical record system (SystmOne), email, intranet, Internet and Microsoft packages as required.
• Handling both routine and urgent matters using initiative and with minimal supervision.
• Participating in supervision and PDR/appraisal.
• Undertaking any other duties commensurate with the level of the post as required, ensuring efficient and effective running of the department/section.

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographicID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

Person specification

Qualifications

Experience

• Experience of working in prison environment

Experience

• Experience of taking minutes
• Experience of database management

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. Remember, if you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme - Please ensure you select this on your application form. We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

If you have declared you are part of the armed forces community, you may be asked to provide evidence during the recruitment process. If you misrepresent this information, your offer may be withdrawn. For Armed Forces specific support, see our webpage: https://oxleas.nhs.uk/armed-forces-community/

Use of Artificial Intelligence (AI)

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information. AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Oxleas NHS Foundation Trust and could negatively impact your chances of success in the application process.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.