Administrator

Lancashire & South Cumbria NHS Foundation Trust; Nelson; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in the United Kingdom is seeking a dedicated Administrative Assistant for their Burnley and Pendle CMHT. This full-time role involves providing exceptional customer service and administrative support to ensure smooth operations. The ideal candidate should possess strong organizational and communication skills, be proficient in Microsoft Office, and demonstrate a professional telephone manner. Additionally, flexible working patterns are offered, promoting a diverse and inclusive work environment.

Benefits

Flexible working patterns such as term time and compressed hours

Qualifications

• Demonstrated excellent organisational skills and ability to work independently or in a team.
• Proficient communication with staff, visitors, and service users.
• Ability to use Microsoft Office applications effectively.

Responsibilities

• Provide comprehensive administration and information services across the Mental Health Network.
• Ensure efficient and confidential services aligning with the Business Administration Team.
• Work flexibly in response to the Networks’ administrative service requirements.

Skills

Organisational skills

Communication skills

Proficient in Microsoft Office

Good telephone manner

Job description

Overview

The Pennine Network is looking for an Administrative Assistant to join the Burnley and Pendle CMHT and Pendle House Reception on a full‑time, permanent basis. You will provide excellent customer service and administrative support to ensure the smooth and efficient functioning of the services.

Responsibilities

• Provide comprehensive administration and information services across the Mental Health Network, coordinating activities with the Business Administration Team to ensure an efficient and confidential service.
• Align to a specific team and work flexibly in response to the needs of the Networks’ administrative service, providing cover on Pendle House reception as directed by the Locality Admin Coordinator to ensure continuity of quality service provision.

Qualifications

• Excellent organisational skills and ability to work independently or as a member of the wider admin team.
• Strong communication skills with staff, service users, visitors and carers in a professional manner.
• Computer literate and proficient in Microsoft Office packages.
• Good telephone manner.

Benefits

• Flexible working patterns such as term time, part time, compressed hours and flexi‑time.

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. We particularly encourage applications from under‑represented groups and welcome individuals with lived experience relevant to the role or service area. If you’d like to discuss your application, please ask. LSCFT supports flexible working and considers working patterns such as term time, part time, compressed hours and flexi‑time.