Administrator

CLD Recruitment; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A recruitment agency based in Leeds is looking for an Administrative Support professional to provide day-to-day assistance to directors and technical teams. The ideal candidate should possess strong organisational skills, experience with Microsoft Office, and a professional manner when communicating. Benefits include 27 days of annual leave, private medical insurance after probation, and a workplace pension scheme. This role is essential for ensuring quality compliance and supporting internal audits.

Benefits

27 days annual leave

Private medical insurance

Death in service benefit

Workplace pension scheme

Qualifications

• High accuracy in document preparation, typing and data entry.
• Confident communicator with a professional telephone manner.
• Ability to multitask effectively and use initiative.

Responsibilities

• Provide day-to-day support to directors and technical teams.
• Handle incoming telephone calls professionally.
• Prepare and format documents to a high standard.
• Support internal audits in line with ISO 9001 quality processes.
• Contribute to team meetings and continuous improvement.

Skills

Strong administrative background

Excellent organisational skills

Confident communicator

Competent using Microsoft Office

Good numeracy skills

Ability to prioritise workload

Team player

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Sage 50

Job description

Responsibilities

General Administration

• Provide day-to-day support to directors and technical teams (e.g., booking travel, ordering equipment, archiving files).
• Handle incoming telephone calls professionally, providing information where appropriate.
• Prepare and format documents to a high standard.
• Maintain records including staff holidays, sickness, and project documentation.
• Set up new projects in internal systems and trackers.

Quality & Compliance

• Support internal audits in line with ISO 9001 quality processes.
• Maintain training and CPD records; arrange training where required.
• Manage DBS checks and compliance-related renewals (e.g., accreditation portals).
• Co-ordinate equipment calibration and maintain records.

Marketing & Bids

• Support marketing activities including social media content and events.
• Update staff CVs and prepare case studies.
• Assist with bid and tender preparation and manage online procurement platforms.

Additional Duties

• Contribute to team meetings and continuous improvement.
• Follow all office and quality procedures.
• Maintain a professional and confidential approach at all times.

Skills & Experience

Essential

• Strong administrative background with excellent organisational skills.
• High accuracy in document preparation, typing and data entry.
• Confident communicator with a professional telephone manner.
• Competent using Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Good numeracy skills and confidence working with figures.
• Ability to prioritise workload and multitask effectively.
• Team player with the ability to use initiative.

Desirable

• Experience with finance or accounts software (e.g., Sage 50).
• Experience supporting audit, compliance, or quality processes.
• Previous experience working on bids / tenders is an advantage.

Benefits

• 27 days annual leave (rising with length of service).
• Private medical insurance (after probation).
• Death in service benefit (4× salary, after probation).
• Workplace pension scheme.