Administrator

First Recruitment Group; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Roadspace Administrator to provide administrative support for the M25 motorway. The role involves maintaining records, processing bookings, and liaising with stakeholders. Candidates must have strong organizational and communication skills along with previous admin experience. Training provided with a hybrid work model after training.

Qualifications

• Previous administrative experience including data input and email management.
• Strong organizational skills are essential.
• Communication and interaction with stakeholders.

Responsibilities

• Provide comprehensive administrative support to the Road Space bookings team.
• Maintain accurate records of road space bookings.
• Liaise with internal teams and external stakeholders.

Skills

Organisational skills

Communication skills

Data input experience

Familiarity with IT systems

Tools

NOMS system

NEMS system

Job description

Roadspace Administrator – Roadspace Administrator (M25 motorway)

Location: South Mimms or Dartford office (your choice)

Contract: Initially 6 months

Training: 8 weeks training, 5 days per week in South Mimms

Hybrid: 3 days per week in office, then 2 days per week from home after training.

Project: M25 Motorway road space administration activities

Description

The role will provide comprehensive administrative support to the Road Space bookings team for the M25 motorway. The postholder will assist with maintaining accurate records, processing road space bookings, managing communications and supporting the team with stakeholder interactions and compliance obligations.

Training will be provided. It is essential that the postholder has previous administrative experience including data input and email management, familiarity with IT systems and reporting, and strong organisational and communication skills.

Day‑to‑day accountabilities

Administrative Support

• Process and maintain accurate records of road space bookings using NOMS and NEMS systems.
• Input cone times and cancellations in relevant systems.
• Assist with the tracking and management of Time Scale Waivers (TSW) documentation and associated change control processes.
• Monitor and maintain the Road Space inbox, answering emails and escalating queries as required.
• Assist with the processing of permits and TMAN applications.
• Update and manage cancellations, ensuring compliance with timelines and procedures.
• Liaise with internal teams, external stakeholders and local authorities, ensuring clear communication and resolution of queries.
• Support Road Space coordinators in stakeholder discussions and data collection efforts.
• Process and respond to stakeholder feedback, escalating issues to appropriate teams.

Compliance and Coordination

• Assist with processing maintenance work bookings and advance planning for diversions.
• Support compliance with contractual obligations through accurate record-keeping and reporting.
• Provide support to Road Space coordinators by managing routine tasks to free up resources for more complex planning activities.
• Assist with meeting organisation, including scheduling, preparing materials and taking minutes.
• Provide administrative assistance to other business areas during peak workloads or absences.

Company Information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Roadspace Administrator looking for new employment.

We are an equal‑opportunity employer and we are committed to increasing the diversity of our workforce. Everyone is included.

Sector: Commercial, Admin & Office Support