Administrator

Practice Plus Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading independent provider of healthcare is seeking an Administrator for their team at HMP Thameside, London. Responsibilities include booking patient appointments, maintaining databases, and performing general office tasks. The ideal candidate will have excellent communication skills and good IT literacy. This full-time position offers a salary of up to £29,837 per annum and various opportunities for professional development.

Benefits

Discounts on shopping and leisure activities

24/7 employee assistance helpline

Opportunities for professional development

Qualifications

• Strong communication skills to assist in administrative tasks.
• Good IT skills for database management and general office work.
• Ability to work effectively in a busy environment.

Responsibilities

• Deliver administration services to the healthcare team.
• Maintain databases, call-up lists, and general office duties.
• Handle patient appointments and referrals efficiently.

Skills

Excellent communication skills

Good IT skills

Ability to prioritise workload

Non-judgmental approach

Education

English and Maths at GCSE or equivalent

Job description

Overview

We have an exciting opportunity for an Administrator to join our Healthcare Team at HMP Thameside, London, a category B Prison. The role involves booking appointments for patients, updating the database, handling referrals, and other administration duties.

Hours

Monday – Friday 08:00 – 16:00 or 09:00 – 17:00

Salary

This position is full time; you’ll receive an annual salary up to £29,837 per annum FTE, depending on experience.

How we will support you

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a legal right to work in the UK, and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Main duties

• Contribute to the delivery of administration services to the healthcare team on site
• Work within a busy team, completing a variety of administrative tasks, including IT systems, maintaining databases/waiting lists/call-up lists, customer service, answering and directing telephone calls, and general office duties such as typing, ordering, and stock control

If you are interested in career development, we offer a wide range of opportunities for you to develop your skills and experience, including both internal and external options for development and learning.

It doesn’t stop there we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values: we treat patients and each other as we would like to be treated; we act with integrity; we embrace diversity; we strive to do things better together.

We are looking for caring, compassionate but driven professionals who can help us drive our vision for fair and inclusive healthcare access for all.

Qualifications

• English and Maths at GCSE or equivalent
• Ability to prioritise workload
• Excellent communication skills
• A non-judgmental and compassionate approach
• Good IT skills and IT literacy
• Ability to work within a busy environment

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Employer details

Practice Plus Group

Address: HMP Thameside, Griffin Manor Way, London, SE28 0FJ