Administrator

2i Recruit Ltd; Godalming; On-site; GBP 20,000 - 25,000; Full time

Job summary

An IT services provider in Godalming is seeking a junior administrator to support various functions including client onboarding, service delivery, and marketing activities. This role offers comprehensive training and opportunities for career development in a supportive team environment. Ideal candidates have some admin experience, good organizational skills, and a willingness to learn. Benefits include 28 days holiday, a pension scheme, and exposure to modern tools.

Benefits

28 days holiday (including bank holidays)

Pension scheme

Comprehensive training and ongoing mentoring

Clear career development pathways

Supportive team environment

Exposure to modern tools

Qualifications

• Around 6 months of administration or customer-facing experience.
• A genuine interest in business operations, IT, security, compliance, or AI.
• Ability to handle multiple tasks while maintaining attention to detail.

Responsibilities

• Assist with client onboarding and maintain accurate CRM records.
• Prepare and send quotations, renewals, and licensing documents.
• Process hardware and software orders.
• Assist with social media content and email campaigns.
• Maintain internal documentation and support process improvements.

Skills

Organisational skills

Communication skills

Attention to detail

Proactive attitude

Tools

Microsoft 365

CRM systems

Job description

Kickstart Your Career in a Growing IT-Focused Business

Are you early in your administration career and looking for a role where you can learn, grow, and become a valued member of a friendly, supportive team? If you have around six to twelve months of admin experience and the motivation to develop in a dynamic environment, this could be the perfect opportunity for you.

Our organisation is a locally based, well-established IT services provider supporting a wide range of small businesses and users. We're known for delivering responsive, secure, and customer-focused services—and we're looking for someone who wants to be part of our continued growth.

About the Role

As an Administrator, you'll work across several areas of the business, including account management, service delivery, purchasing, and general operations. Over time, you'll also gain exposure to marketing activities and key IT service offerings.

This is a great role for someone who enjoys variety, is highly organised, and is keen to build a long-term career in business operations or IT support.

Key Responsibilities

Client & Sales Support

• Assist with client onboarding and maintain accurate CRM records.
• Prepare and send quotations, renewals, and licensing documents.
• Manage subscription and licensing updates.
• Schedule engineering visits and client appointments.
• Answer incoming calls and log support tickets clearly.
• Support managers with client communications, updates, and reporting.

Purchasing & Supplier Coordination

• Process hardware and software orders.
• Liaise with suppliers for pricing, availability, and delivery information.
• Track stock levels and ensure timely fulfilment of orders.

Marketing Support (as you develop)

• Assist with social media content, email campaigns, and website updates.
• Support the organisation of events, webinars, and award submissions.
• Work alongside the marketing team on campaign coordination.

General Operations

• Help maintain internal documentation and support process improvements.
• Assist with compliance workflows, such as Cyber Essentials.
• Prepare monthly reports and dashboards for client accounts.
• Contribute to maintaining a tidy, organised, and safe office environment.

Learning & Development

Full training will be provided to help you understand areas such as:

• Microsoft 365 licensing and administration
• File management and collaboration tools
• IT security solutions
• Compliance frameworks (e.g., Cyber Essentials)
• How an IT services business operates day‑to‑day

What We’re Looking For

• Around 6 months of administration or customer‑facing experience.
• Strong organisational and communication skills.
• A genuine interest in business operations, IT, security, compliance, or AI.
• A proactive attitude with the willingness to learn and take initiative.
• Ability to handle multiple tasks while maintaining attention to detail.
• Familiarity with Microsoft 365 or CRM systems is an advantage, but not essential.

Who This Role Would Suit

• A junior administrator seeking a varied role with long‑term development opportunities.
• Someone who enjoys supporting teams, learning new systems, and contributing to business growth.
• A college leaver or early‑career professional with enthusiasm and a motivated mindset.
• A friendly, team‑oriented individual who wants to grow in a supportive environment.

Benefits

• 28 days holiday (including bank holidays)
• Pension scheme
• Comprehensive training and ongoing mentoring
• Clear career development pathways
• Supportive and welcoming team environment
• Exposure to modern tools and industry‑leading systems

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.