Administrator

Personnel Selection; Farnborough; On-site; GBP 22,000 - 27,000; Full time

Job summary

A local aluminium fabricator in Farnborough is seeking an Administrator to join their team. This role involves handling customer queries, managing communications, and providing administrative support to management. Candidates should have strong customer service skills and a can-do attitude. The position offers a salary up to £27k, pension, and 20 days holiday, with full training provided for the right individual.

Benefits

Company pension

20 days holiday

Free onsite parking

Qualifications

• Previous customer service and admin experience in a busy office environment.
• Can-do attitude with willingness to learn.
• Ability to effectively communicate and work as part of a team.

Responsibilities

• Answering all telephone calls and distributing them throughout the offices.
• Handling and answering emails regarding assistance and queries.
• Chasing and handling payments for collections and deliveries.
• Responsible for organizing the delivery/collection schedule.
• Allocating and updating records corresponding to bank statements.
• Up-keeping digital and physical filing systems.
• Assisting the accounting team with invoices and delivery notes.
• Scheduling and route planning for deliveries.
• Providing general administrative help to management.

Skills

Customer service skills

Administrative skills

Communication skills

Ability to multi-task

Job description

We are an approved AluK fabricator of slim‑line aluminium windows and doors looking for an Administrator to join our team based in Farnborough, Hampshire. With over 30 years’ experience within the industry specialising in the manufacture and supply of slim‑line aluminium windows, doors, sliding doors, verandas and bi‑folds for both commercial and domestic markets, we deliver our products throughout the South of England. We pride ourselves not only in our excellent products but our first‑class customer service and installation support. Working as part of our professional and friendly team of 3, you will be working Monday to Friday 7.30am - 4pm or 7am - 3.30pm with a salary up to £27k dependent on experience, plus company pension, 20 days holiday, free onsite parking.

We are looking for candidates with strong customer service and admin skills as you will be the first point of contact for the company. You must have the ability to multi‑task and prioritise your work to keep up with the day‑to‑day variety of tasks. You should have a can‑do attitude with the willingness to learn and be able to deal with challenges as they arise. Most of all you should be an effective communicator and a team player who is willing to be flexible across the operation to undertake work to support other teams within the business.

Responsibilities

• Answering all telephone calls and distributing them throughout the offices depending on requirements.
• Handling and answering emails that require assistance, general queries, or invoices sent.
• Chasing and handling payments for all collections and deliveries.
• Responsible for organisation of the delivery/collection schedule.
• Allocating and updating records corresponding to bank statements.
• Up‑keeping of filing systems both digital and physical.
• Assistance to the accounting team (pairing invoices, delivery notes, acknowledgements).
• Scheduling and route planning for deliveries.
• General administrative help to the managing director and general manager.

To be successful for the Administrator role you will have previous customer service and admin experience working in a busy office environment, a can‑do attitude with excellent communication skills. Previous admin experience within construction or UPVC windows is advantageous but not essential as full training will be provided. In return we offer a professional and friendly environment, working Monday to Friday 7.30am - 4pm or 7am - 3.30pm with a salary up to £27k dependent on experience, plus company pension, 20 days holiday, free onsite parking.

Please send your CV for immediate consideration.