Administrator

McCarthy Stone; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retirement living provider is seeking a proactive Administrator to join their team at Violet Place, Bagshot. The role involves welcoming visitors, managing calls, and providing administration support. Ideal candidates possess strong communication skills and a caring nature. Full training is provided. The position offers a competitive hourly rate and various employee benefits including a pension and training support.

Benefits

Life insurance

Company pension

Discounts on apartment purchases

Qualifications

• Proactive, organized, and focused individual.
• Ability to work in a busy office environment.
• Previous administrative or customer service experience desirable.

Responsibilities

• Welcome visitors and provide excellent service.
• Manage incoming calls and enquiries.
• Ensure accuracy in correspondence.

Skills

Caring personality

Clear communication

Microsoft Office experience

Customer service experience

Diligent nature

Job description

McCarthy Stone are recruiting for an organized, proactive, and focused Administrator to join the team at our prestigious Retirement Living development Violet Place in Bagshot, Surrey.

Hourly rate: £12.77 per hour

Hours: 15 hours per week – shifts to be agreed with manager.

Administrator Responsibilities

• Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, families, and other visitors.
• Managing incoming calls and enquiries.
• Producing letters and other correspondence where accuracy is key.
• Managing lunch bookings and ensuring these are passed to the Catering Manager.
• Arranging Domestic Assistance Rota in conjunction with the Registered Estates Manager.
• Co‑ordinating and distributing our newsletter on a monthly basis and updating the bulletin board.
• Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
• Providing administration support to the Estates Manager.

Administrator Skills and Experience

• A caring, friendly personality who wants to make a difference for our residents.
• Previous experience in an administrative role or supporting customer service is desirable but not essential. Full training will be provided, including induction and ongoing support.
• Ability to be considerate, patient and professional, especially when in a busy office.
• Clear and confident communication skills and experience of using Microsoft Office.
• Hardworking, diligent nature and a good time‑keeper.

Benefits

• Life insurance and company pension.
• Annual leave – 20 days to be pro‑rated for part‑time hours (excluding bank holidays).
• Opportunities to stay in our guest suites across all our developments UK‑wide.
• Discounts on apartment purchases for employees and immediate family.
• Access to a benefits platform offering discounted gift cards and e‑gifts providing discounts on a number of leading brands, including restaurants and supermarkets.
• Training and support with professional qualifications.
• 24/7 access to an Employee Assistance Programme (including counsellors and legal advisors) and access to in‑house Mental Health First Aiders.

Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion among our colleagues. We welcome applications from all regardless of personal characteristics or background.

McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship.