Administrator

Mears Group; Dartford; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading UK service provider is looking for a motivated and organised Administrator to join their team in Dartford. This full-time role involves providing administrative support to the operational team while ensuring accurate records and excellent service delivery. Candidates should have strong organisational and communication skills, along with the ability to work in a fast-paced environment. The position offers a competitive salary with various benefits including 25 days annual leave and additional employee perks.

Benefits

25 days annual leave plus bank holidays

Leading pension scheme

Annual company Fun Day

Volunteering Leave

Staff perks with discounts

Family friendly policies

Qualifications

• Motivated and organised individual.
• Proven experience in administrative roles.
• Ability to handle multiple priorities effectively.

Responsibilities

• Provide administrative support to the Operational team.
• Engage professionally with colleagues and stakeholders.
• Maintain accurate paperwork and records.
• Produce reports for management.

Skills

Strong organisational skills

Communication skills (written and verbal)

Good IT skills (including Microsoft Office)

Ability to work in a fast-paced environment

Team player with proactive attitude

Job description

Annual salary: up to 27,583.00

Administrator

Location: Dartford

Contract: Full-time Permanent

Hours: 42.5 hours per week Monday-Friday

Salary: Up to 27,583.00 per annum

About Us

Mears Group is one of the UK’s leading providers of repairs, maintenance and regeneration services. We deliver high‑quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work and tackling the issues that matter most to people and communities.

About The Role

We are looking for a motivated and organised Administrator to join our dedicated team in Dartford. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records and excellent service delivery to residents, clients and colleagues.

Key Responsibilities

• Provide administrative support to the Operational team and Partnering Manager
• Engage with colleagues, residents and external stakeholders professionally via phone and email
• Raise and process orders ensuring correct certification for each property
• Maintain accurate paperwork ensuring jobs are coded correctly and records are up to date
• Produce reports for management including profit percentages and performance updates
• Build effective working relationships with supervisors, housing teams and contractors to ensure efficient service delivery
• Support the team with scheduling, record‑keeping and general administration
• Strong organisational and administrative skills
• Confident communicator with excellent written and verbal skills
• Ability to work in a fast‑paced environment and handle multiple priorities
• Good IT skills including Microsoft Office and job management systems
• A team player with a positive proactive attitude

Benefits

• 25 days annual leave plus bank holidays
• Leading pension scheme
• Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave – Mears supports employees to undertake paid volunteering in the community in support of our social value commitment
• Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye‑test vouchers, Share‑save scheme and much more
• Family friendly policies

All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background Identity & Security checks before commencement of employment.

Apply

Apply below or to discuss your application further; contact: Laura Bourne ()

If you need any help with your application process we are here to support you. We will be accessible every step of the way.

At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). To coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.