Administrator

Kent PLC; Canterbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Canterbury is seeking a dynamic Administrator to provide essential administrative support to a mental health team. This role requires excellent organizational and keyboard skills, with responsibilities including data entry, appointment booking, and supervision of assisting staff. Ideal candidates will possess a GCSE in Maths and English and NVQ Level 3 knowledge. This position offers a variety of tasks and the opportunity to contribute positively to mental health services.

Qualifications

• Must be a team player with excellent organizational skills.
• Competent audio typist with good working knowledge of Microsoft Office.
• Ability to manage and prioritize tasks efficiently.

Responsibilities

• Handle daily opening of post, data entry, and appointment booking.
• Provide secretarial support to a multi-disciplinary team.
• Supervise band 2 Administration Assistant.

Skills

Organizational skills

Keyboard skills

Attention to detail

Audio typing

Microsoft Office proficiency

Education

Grade C or above GCSE in Maths and English or equivalent

NVQ Level 3/RSA3 or equivalent

Job description

Overview

The following post has become available within KMPT for a dynamic, self-motivated, forward-thinking Administrator. The position will be within the Ashford & Canterbury Mental Health Together (MHT) administration team, based at Laurel House, Canterbury for 30 hours per week, and will provide full secretarial and administrative support to a multi-disciplinary team. High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge.

Responsibilities

• Daily opening of post, date stamping and despatch
• Answering telephone calls
• Data entry, e.g. inputting new referrals, results of tests or questionnaires
• Checking relevant systems, e.g. RiO for clinic appointment lists
• Liaising with other internal departments
• Photocopying
• Preparation of documents and correspondence
• Printing information in spreadsheet or report format as required
• Processing confidential information
• Laminating posters or reports and binding as appropriate
• Booking appointments
• Arranging meetings and events
• Diary management
• Ordering stationery and other supplies
• Supervision of band 2 Administration Assistant
• Minuting meetings

Qualifications and Requirements

• Education: Grade C or above GCSE in Maths and English or equivalent, and NVQ Level 3/RSA3 or equivalent.
• Six‑month probationary period.
• Numeracy, literacy and Trust values tests required before interview.
• Ideal candidate: Team player with excellent organisational and keyboard skills, competent audio typist, good working knowledge of Microsoft Office packages, pays close attention to detail, works to tight deadlines, adaptable to changing/challenging situations, and can manage and prioritise their own work efficiently.

About the Trust

The Kent and Medway Mental Health NHS Trust cares for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs, covering the whole county and both hospital and community settings. We are rated 'Good' by the CQC, caring for over 2,000 people in hospitals and 54,000 in the community each year. We aim to make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Our vision: help communities not just live with mental illness but live well, guided by our values of caring, inclusive, curious and confident.