Administrator

Office Angels; Birmingham; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment agency is seeking an Office Administrator for an 18-month Fixed Term Contract in Birmingham. The ideal candidate is organized, detail-oriented, and has proven administration experience. Responsibilities include answering phone calls, supporting the Production and Quality Departments, and handling customer inquiries. Strong communication skills and attention to detail are essential. This role offers a chance to grow within a friendly team in a dynamic environment.

Qualifications

• Experience in administration roles, focusing on logistics and day-to-day operations.
• Strong attention to detail and ability to manage multiple tasks.
• Effective communication skills, both verbally and in writing.

Responsibilities

• Answer customer enquiries and progress customer orders.
• Support Production with KPI reports and queries.
• Handle HR compliance filing and reports.
• Assist Quality Department with documentation and reports.

Skills

Proven administration experience

Excellent attention to detail

Confident communicator

Customer service experience

Job description

Office Administrator - 18 month Fixed Term Contract

Location: Tyseley, Birmingham
Salary: 26,500
Hours: Monday to Friday, 8:00am - 5:00pm

Are you an organised, detail oriented individual with a passion for administration and logistics? We're looking for a proactive Office Administrator to join our clients small and friendly team and help ensure smooth day-to-day operations for an 18 month Fixed Term Contract.

What You'll Be Doing

• Answering telephone calls, which includes customer enquiries, progress customer orders,arrange transport request and increase customer satisfactio
• Scanning process areas, updating locations
• Assist with Production-related queries, including problem-solving
• Assist with Production KPI reports
• Supporting Quality Department with weekly reports
• Review prices before invoice release, raising customer invoices when applicable
• HR Compliance Filing + Reports
• Supporting Laboratory Department with reports
• Create new company documents when required on Quality Control Systems
• Upload documents relating to compliance (CAT1's, Training and Customer specifications)
• Quality Department admin support, determining and recording non-conformities, concessions, rework and NCR's plus filing

About You

• Proven administration experience
• Excellent attention to detail and accuracy
• Confident communicator with internal and external stakeholders
• Eager to learn and grow within the role
• Customer service experience is a bonus

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.