Administrator

E-ACT Shenley Academy; Birmingham; On-site; GBP 23,226 - 31,022; Full time

Benefits offered by this job

Pension scheme

Life cover

Annual leave

Cycle to work

CPD opportunities

Wellbeing app

Job summary

E-ACT Shenley Academy in Birmingham is seeking an Administrator to deliver high-quality administrative support and be the welcoming first point of contact for students, parents, staff and visitors.

The role involves managing enquiries, maintaining records, supporting attendance and admissions, and ensuring efficient processes across the school. Excellent organisational skills and proficiency in MS Office are essential.

Qualifications

• GCSE Maths and English Grade C or above (or equivalent).
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• A high level of accuracy and attention to detail.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook and Teams.

Responsibilities

• Provide comprehensive administrative support to academy staff and leadership teams.
• Act as a professional and welcoming first point of contact for students, parents, visitors and external agencies.
• Manage telephone, email and face-to-face enquiries, ensuring prompt and effective responses.
• Maintain accurate student, staff and academy records in line with data protection requirements.
• Support attendance, admissions and other student-related administrative processes as required.

Skills

GCSE Maths & English

Excellent communication

Organisational skills

Attention to detail

MS Office proficiency

Education

GCSE Maths and English Grade C or above

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

Job Title: Administrator

E-ACT Shenley Academy | Building Futures, Changing Lives

At E-ACT Shenley Academy, we believe in the transformative power of education. We see it as more than just a process; it's a journey that opens doors and has the potential to change lives. Our mission is to inspire students through a dynamic curriculum that consistently delivers good lessons, fostering an environment where learning is empowering and enriching.

At E-ACT Shenley Academy, it is our daily mission are dedicated to these principles. We believe in creating an educational experience that not only imparts knowledge but also character, ensuring that our students leave with the skills, values, and aspirations needed to thrive in a changing world.

Take the next steps in your career with E-ACT Shenley Academy - where the journey is not just about education; it's about building futures and changing lives.

Find more information here: https://shenleyacademy.e-act.org.uk/about/our-ethos-and-values/

Want to make a difference to young people?

Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?

We are looking for a committed and enthusiastic Administrator to provide high-quality administrative support within our thriving academy. This is an exciting opportunity for an enthusiastic individual who thrives in a busy environment and is passionate about delivering outstanding administrative support. The successful candidate will play a key role in the day-to-day running of the academy, providing a welcoming first point of contact for students, parents, staff and visitors while ensuring efficient and effective administrative processes across the school.

Key responsibilities:

• Provide comprehensive administrative support to academy staff and leadership teams.
• Act as a professional and welcoming first point of contact for students, parents, visitors and external agencies.
• Manage telephone, email and face-to-face enquiries, ensuring prompt and effective responses.
• Maintain accurate student, staff and academy records in line with data protection requirements.
• Support attendance, admissions and other student-related administrative processes as required.

Pay range:

• SCP 12 - 17 - £23,226.59 - £25,195.30
• FTE - £28,598.00 - £31,022.00
• 32.5 hours per week, 41 weeks per year
• Permanent

Qualifications and Skills:

• GCSE Maths and English Grade C or above (or equivalent)
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• A high level of accuracy and attention to detail.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook and Teams.

What are we about?

Join a trust that is going places!

At E-ACT, we believe every child deserves opportunity. Our ‘Opening Minds, Opening Doors’ strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard.

We are proud to lead system-wide change both locally and nationally, providing sector-wide support while transforming futures. Most recently, E-ACT was named Large Trust MAT of the Year 2026 at the MAT Excellence Awards. Our achievements are further recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, as well as the TES Trust Leadership Award 2024.

E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour. In addition, Greenfields Academy has been designated as a RISE Reception Network Lead School. This is a testament to the impact of our people-first culture and relentless drive for excellence.

With 37 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don’t just educate, we inspire ambition and empower every child to thrive.

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk

Benefits

• Financial and Lifestyle

  We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

• Professional Growth and Development

  We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.

• Culture and Wellbeing

  Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

Please look at our 'Work for Us' page and Recruitment Pack for more information.

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.