Administrator

Pertemps; Basingstoke; On-site; GBP 25,000 - 28,000; Full time

Job summary

A successful Software Solutions Company in Basingstoke is looking for an experienced Administrator. This full-time position entails loading customer orders, providing ETAs on shipments, and assisting the sales team. The ideal candidate should have prior sales support experience, be proficient with Excel (including Pivot Tables and V-Lookups), and demonstrate strong organizational and communication skills. The role offers a competitive salary of £25,000 – £28,000 and additional benefits like 20 days of annual leave plus 8 bank holidays.

Benefits

20 days annual leave plus 8 bank holidays

Possibility of 1 day work from home after probation period

Qualifications

• Previous sales support experience is essential.
• Must have proficiency with Excel, including Pivot Tables and V-Lookups.
• Strong communication and organizational skills needed.

Responsibilities

• Load customer orders efficiently.
• Provide ETAs on all back-ordered items.
• Assist sales team with potential issues.
• Collaborate with couriers for shipment management.
• Complete assigned project tasks from line manager.
• Liaise with multiple departments for seamless operations.
• Deliver outstanding customer service consistently.

Skills

Sales support experience

Proficiency with Excel (Pivot Tables, V-Lookups)

Strong social skills

Strong organizational skills

Problem-solving skills

Ability to work independently

Job description

Administrator

Pertemps is currently recruiting an experienced Sales Administrator to join a successful Software Solutions Company based in Basingstoke. This is a full‑time, permanent position.

Responsibilities

• Load customer orders
• Provide ETAs on all back‑ordered items
• Assist the sales team in resolving any potential issues that arise
• Work alongside couriers to resolve and manage shipments
• Complete project tasks as set by the line manager
• Liaise with multiple departments including Accounts, Operations, Purchasing and Sales
• Provide outstanding customer service

Requirements

• Previous sales support experience
• Proficiency with Excel, including Pivot Tables and V‑Lookups
• Strong social and communication skills
• Strong organisational and problem‑solving skills
• Ability to work independently

The Administrator Role

• Monday – Friday, 8.30am – 5.15pm
• Fully office based (possibility of 1 day work from home after the probation period)
• Salary of £25,000 – £28,000 depending on experience
• 20 days annual leave plus 8 bank holidays

If you are interested in this Administrator position, please apply below or give Jemma a call at Pertemps Basingstoke.