Administrator

VALE OF GLAMORGAN COUNCIL; Barry; On-site; GBP 18,000 - 21,000; Full time

Job summary

Vale of Glamorgan Council is seeking an experienced Administrator to join the Direct Payments Team within the Social Services Directorate on a full-time locum basis. The role focuses on processing referrals, maintaining records, and coordinating Direct Payment packages with external providers.

The successful candidate will support the Direct Payments Development Officer and cover for other Administrators as needed, ensuring adherence to GDPR, financial regulations and safeguarding requirements.

Qualifications

• Strong administrative and organisational abilities.
• Excellent attention to detail with accurate records management.
• Good communication and interpersonal skills when liaising with colleagues and external providers.
• Confidence using databases, spreadsheets and standard office software.
• Ability to manage competing priorities and work as part of a team.
• Understanding of confidentiality, data protection and safeguarding responsibilities.
• Professional, reliable and proactive approach to work.

Responsibilities

• Register new Direct Payment referrals on the Council's WCCIS database.
• Liaise with external support providers regarding the management of Direct Payment packages, including agreeing service start dates.
• Provide administrative support to the Direct Payments Development Officer.
• Provide cover for other Direct Payments Administrators when required.
• Maintain and update filing systems, spreadsheets and databases, ensuring records are accurate and up to date.
• Comply with the Council's Data Protection Policy, GDPR requirements and relevant guidance.
• Ensure adherence to the Council's Financial Regulations, Standing Orders, policies and procedures.
• Apply the principles of the Council's Equal Opportunities Policy in all aspects of work.
• Follow relevant health and safety legislation and Council procedures, taking reasonable care to protect your own health and safety and that of others.
• Implement the principles of the Council's Environment Policy.
• Report any safeguarding concerns promptly to the appropriate safeguarding officer.
• Undertake any other reasonable duties and responsibilities appropriate to the role and grade, as required.

Skills

Administrative skills

Organisational skills

Attention to detail

Communication skills

Interpersonal skills

Database familiarity

Spreadsheet proficiency

Office software

Tools

WCCIS database

MS Office

Job description

An exciting opportunity has arisen for an experienced Administrator to join the Direct Payments Team within the Social Services Directorate at Vale of Glamorgan Council. This is a full-time locum position offering the opportunity to provide essential administrative support to the team, helping ensure the effective management and coordination of Direct Payment packages. The successful candidate will support the processing of referrals, maintain accurate records and liaise with external support providers to ensure services are delivered efficiently.

Key Responsibilities

• Register new Direct Payment referrals on the Council's WCCIS database.
• Liaise with external support providers regarding the management of Direct Payment packages, including agreeing service start dates.
• Provide administrative support to the Direct Payments Development Officer.
• Provide cover for other Direct Payments Administrators when required.
• Maintain and update filing systems, spreadsheets and databases, ensuring records are accurate and up to date.
• Comply with the Council's Data Protection Policy, GDPR requirements and relevant guidance.
• Ensure adherence to the Council's Financial Regulations, Standing Orders, policies and procedures.
• Apply the principles of the Council's Equal Opportunities Policy in all aspects of work.
• Follow relevant health and safety legislation and Council procedures, taking reasonable care to protect your own health and safety and that of others.
• Implement the principles of the Council's Environment Policy.
• Report any safeguarding concerns promptly to the appropriate safeguarding officer.
• Undertake any other reasonable duties and responsibilities appropriate to the role and grade, as required.

Working Hours

The role is full-time, with 37 hours per week. The standard working pattern is:

• Monday to Thursday: 8:30am-5:00pm
• Friday: 8:30am-4:30pm

The successful candidate will demonstrate

• Strong administrative and organisational skills.
• Excellent attention to detail and the ability to maintain accurate records.
• Good communication and interpersonal skills when liaising with colleagues and external providers.
• Confidence in using databases, spreadsheets and standard office software.
• The ability to manage competing priorities and work effectively as part of a team.
• An understanding of confidentiality, data protection and safeguarding responsibilities.
• A professional, reliable and proactive approach to work.

Previous experience in an administrative role, particularly within local government, social services or a similar public sector environment, would be advantageous.

with an ASAP start and an hourly rate of £13.00-£15.00 Umbrella