Administrator

Scottish and Southern Electricity Networks; Andover; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym membership discounts

Cycle to Work scheme

Family entitlements like maternity and

Paternity leave

Job summary

SSE is seeking an experienced Administrator to join the Customer Operations team on a 12-month fixed-term contract. The role is full-time with Flexible First options, typically four days in the office around Swindon, Melksham, Andover or Oxford.

You will manage administrative and scheduling activities, respond to enquiries by phone and email, and support data reporting and management information. Occasional after-hours support may be required.

Qualifications

• Previous experience working in an administrative or operational support role, with the ability to manage multiple priorities and deadlines.
• Great organisational skills, attention to detail, and experience maintaining accurate records and documentation.
• Experience using Microsoft Office applications, particularly Excel, Outlook, and Word, including working with reports and data.
• Good communication and customer service skills, with the confidence to work with a range of stakeholders.
• Experience of scheduling works for operational teams would be beneficial.

Responsibilities

• Manage a range of administrative, scheduling and compliance activities, ensuring records and systems are kept accurate and up to date.
• Respond to enquiries from internal and external stakeholders by telephone and email, providing a professional and efficient service.
• Support operational teams with work scheduling, reporting, data analysis, and producing management information.
• Provide support during severe weather events or operational incidents, which may occasionally require flexibility outside normal working hours, duties, or location.

Skills

Multi-tasking

Organisational skills

Data handling

Communication

Scheduling

Job description

Base Location: Swindon, Melksham, Andover or Oxford

Salary: £30,684 - £36,666 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 12-Month Fixed Term Contract | Full Time | Flexible First options available - 4 days in the office

We have an exciting opportunity for an experienced Administrator to join our Customer Operations team on a 12 Month Fixed Term Contract.

We’re looking for someone who is organised, adaptable, and able to manage changing priorities while providing high-quality support in a busy operational environment.

You will

• Manage a range of administrative, scheduling and compliance activities, ensuring records and systems are kept accurate and up to date.
• Respond to enquiries from internal and external stakeholders by telephone and email, providing a professional and efficient service.
• Support operational teams with work scheduling, reporting, data analysis, and producing management information.
• Provide support during severe weather events or operational incidents, which may occasionally require flexibility outside normal working hours, duties, or location.

You have

• Previous experience working in an administrative or operational support role, with the ability to manage multiple priorities and deadlines.
• Great organisational skills, attention to detail, and experience maintaining accurate records and documentation.
• Experience using Microsoft Office applications, particularly Excel, Outlook, and Word, including working with reports and data.
• Good communication and customer service skills, with the confidence to work with a range of stakeholders.
• Experience of scheduling works for operational teams would be beneficial.

About SSE

SSE’s purpose is to be restless every day until we make electricity clean, affordable and available for all.

We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro‑electric power and flexible thermal generation. We also provide products and services for businesses and other customers.

Our investment plan will see SSE invest £33bn in critical electricity infrastructure to 2030.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and technical specialists keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible Benefits To Fit Your Life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact [e-mail] / 01738 344051 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.