Administrative Support Worker - Children's Community Nursing Team

Tameside and Glossop Integrated Care NHS Foundation Trust; Ashton-under-Lyne; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization is seeking an enthusiastic Administrative Support Worker for the Children's Community Nursing Team. The role involves providing administrative support within the office and nurse-led clinic, requiring evening and weekend shifts. Applicants must have a minimum of GCSE English and Maths, and experience working with children is preferred. This position offers a salary range of £24,937 to £26,598 pro rata per annum.

Benefits

Flexible working

27-33 days annual leave plus bank holidays

NHS Pension Scheme

Gym discount

Free bicycle loan scheme

Qualifications

• Previous experience of working with children and young people and their families/carers.
• Experience of working as part of a team.
• NHS or equivalent experience in the public sector.

Responsibilities

• Provide administration support to the Children’s Community Nursing Service.
• Regularly answer the telephone in a professional manner.
• Organise overnight sleep studies at the request of consultants.

Skills

Effective communication and interpersonal skills

Organisational skills

Telephone manner

Ability to use initiative

Education

BTEC or NVQ level 3 / A-Levels or equivalent experience

Minimum GCSE English and Maths

AMSPAR or equivalent

Tools

Microsoft Excel

NHS systems

Job description

Tameside and Glossop Integrated Care NHS Foundation Trust

Administrative Support Worker - Children’s Community Nursing Team

The closing date is 04 November 2025

We are currently looking for an enthusiastic individual to join our Children’s Community Nursing Team as an Administrative Support Worker. This role will involve providing administration support to the Children’s Community Nursing Service that provides support and care for children/young people within the home, clinic, community and special school setting with acute, chronic and complex needs. The post holder will work under the direction of the team manager and shift coordinator to provide administrative support to the office and nursing support within the office base and nurse‑led clinic. The role requires evening and weekend shifts.

Main duties of the job

The post holder will be part of the Children’s Community Nursing Team (CCNT) who provide support and care for children/young people within the home, clinic, community and special schools setting with acute, chronic and complex needs.

The post holder will work under the direction of the Manager and the Shift Coordinator to provide administrative support to the office and nursing support within the office base and nurse‑led clinic.

The post holder will be expected to regularly answer the telephone in a professional, timely and friendly manner, liaising with the shift coordinator as necessary.

The post holder will be responsible for organising overnight sleep studies to be undertaken with families at the request of consultants.

The post will involve some evening, weekend and bank holiday working.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits include flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Person Specification

Education/Qualifications

• BTEC or NVQ level 3 / A-Levels or equivalent experience in previous role
• Minimum GCSE English and Maths
• AMSPAR or equivalent.

Experience

• Previous experience of working with children and young people and their families/carers.
• Experience of working as part of a team.
• NHS or equivalent experience in the public sector.
• Working with children and young people with special needs/disability

Knowledge

• Understand the importance of undertaking their duties in a professional manner.
• An understanding of the developmental stages of children and young people.
• Microsoft Excel
• Prior knowledge of NHS systems

Skills

• Effective communication and interpersonal skills.
• Ability to use own initiative and to make decisions independently where appropriate.
• Understand how to maintain confidentiality and its importance.
• Ability to interact well with children and their parents/carers.
• Good organisational skills.
• Good telephone manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

£24,937 to £26,598 a year pro rata per annum