Administrative Support Officer

PAN TRADE; Chester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization is seeking an Administrative Support Officer to join their team in Chester on a part-time basis for 11 months. The role involves undertaking clerical tasks, such as processing referrals, answering calls, and managing documents. Candidates should possess an NVQ Level 2 in Business and Administration or equivalent and have a genuine knowledge of Microsoft Office and Data Protection Act. This position promises a supportive work environment dedicated to caring for the community.

Qualifications

• NVQ Level 2 Business and Administration or equivalent or relevant administration experience.
• Knowledge and use of Microsoft Office.
• Knowledge of Data Protection Act.
• Typing experience.

Responsibilities

• Undertake a range of clerical tasks, including processing referrals.
• Scanning/photocopying and uploading documents to electronic records.
• Answering telephone calls and forwarding/redirecting calls.
• Arranging meetings and taking meeting notes.

Skills

Good communication skills

Knowledge of Microsoft Office

Typing experience

Education

NVQ Level 2 Business and Administration or equivalent

Job description

Job Summary

Chester Central Care Community Team are looking for an Administrative Support Officer to join the team covering a maternity post. We are a hardworking but happy professional team providing care and support to patients across the Western Cheshire footprint.

Responsibilities

Working as part of the team you will undertake a range of clerical tasks, including processing of referrals, scanning/photocopying and uploading documents to electronic records, answering telephone calls and forwarding/redirecting calls, arranging meetings and taking meeting notes.

• Full range of administrative/reception responsibilities.
• Good communication skills essential.
• Working knowledge of general office procedures and Microsoft packages required.

Qualifications

• NVQ Level 2 Business and Administration or equivalent or relevant administration experience.
• Knowledge and use of Microsoft Office.
• Knowledge of Data Protection Act.
• Typing experience.

Person Specification

Essential

• NVQ Level 2 Business and Administration or equivalent.
• Knowledge and use of Microsoft Office.
• Knowledge and understanding of Data Protection Act.
• Typing experience.

Desirable

• NVQ Level 2 Customer Care.
• General office duties e.g. filing, photocopying, faxing.
• Experience dealing with the public on telephone and face to face.

Job Details

• Reference number: 373‑NBH0837
• Contract: Fixed term, 11 months, Part‑time 22.5 hrs over 3 days.
• Salary: £24,465 a year pro rata.
• Location: Fountains Health Centre, Delamere Street, Chester CH1 4DS.
• Posted: 02 December 2025.

About Us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all‑age disability care, as well as the provision of three GP surgeries in Cheshire. We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person‑centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.