Administrative Support

Rainbow International of Sugar Land and Katy; Stafford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading restoration service provider in England is seeking an Administrative Support professional. The role involves handling calls, scheduling services, and ensuring data accuracy while projecting a professional image. Ideal candidates will have strong communication skills and proficiency in Microsoft Office. Join us in a supportive and dynamic team environment focused on respect and integrity.

Qualifications

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel).
• Strong written and verbal communication skills are essential.
• Detail-oriented with strong data entry skills.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Call potential customers to explain services and solicit business.
• Assist with the scheduling of services.

Skills

Proficiency in Microsoft Office

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Professional appearance and personality

Team player who can work independently

Tools

Microsoft Office

Xactware

Job description

Established in 1981, Rainbow Restoration offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow Restoration hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process.

As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow Restoration. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

• Receive incoming calls in professional and courteous manner
• Call potential customers to explain the company services and solicit business
• Assist with the scheduling of services
• Notify customers of service call status and follow up with customers after the work is completed
• Collect all monies from all sources
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Job Requirements:

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience in Xactware would be helpful, but not mandatory
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Rainbow International Restoration is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.