Administrative Specialist | Data & Customer Service Lead

5 Star Recruitment; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the UK is looking for a Business Support / Customer Service professional to deliver high-quality customer service and assist with data management. Responsibilities include handling customer inquiries, performing data analysis, and preparing reports using Microsoft Office tools. Ideal candidates will have strong attention to detail, excellent interpersonal skills, and the ability to work in a fast-paced environment while adhering to council policies.

Qualifications

• Experience in customer service and administrative support.
• Ability to handle data analysis and reporting.
• Proficiency in Microsoft Office packages.

Responsibilities

• Provide high quality service to customers.
• Assist with registration and application processes.
• Carry out data analysis and prepare reports.

Skills

Customer service skills

Data analysis

Attention to detail

Interpersonal skills

Time management

Tools

Microsoft Office

Fleet Management Systems

Vehicle Telemetry System (TRACKYOU)

Job description

A recruitment agency in the UK is looking for a Business Support / Customer Service professional to deliver high-quality customer service and assist with data management. Responsibilities include handling customer inquiries, performing data analysis, and preparing reports using Microsoft Office tools. Ideal candidates will have strong attention to detail, excellent interpersonal skills, and the ability to work in a fast-paced environment while adhering to council policies.