Administrative Officer - Nottingham

HM Courts & Tribunals Service (HMCTS); East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public service organization in the East Midlands is seeking an Admin Officer to deliver administrative support to court users and manage tribunal cases. The ideal candidate will possess strong attention to detail and effective communication skills. This role offers a full-time position with benefits including annual leave and training opportunities.

Benefits

Annual leave: 25 days increasing to 30

Flexible pension schemes

Extensive training opportunities

Family friendly policies

Qualifications

• Friendly and approachable manner.
• Desire to deliver proactive and effective support to customers.

Responsibilities

• Provide excellent administrative support to court users.
• Progress cases through the tribunal system.
• Support other functions within HMCTS.

Skills

Attention to detail

Written communication

Verbal communication

Job description

General Information

Salary £25,582 Working Pattern Full Time, Part Time, Flexible Working Vacancy Approach External Location Nottingham Region East Midlands Closing Date 03-Oct-2025 Post Type Permanent Civil Service Grade AO Number of jobs available 5 Reserve List 12 Months Job ID 10073

Descriptions & requirements

Proud to serve. Proud to keep justice going

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

About Us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, helping people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice.

Your role

Tribunals are specialist courts whose judges and members hear a wide range of cases, such as tax, employment, and immigration and asylum. Tribunals often sit as a panel, incorporating a legally qualified Tribunal Judge as well as panel members with specific areas of expertise.

You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the tribunal system or provide support to other functions within HMCTS.

Your Skills And Experience

With a friendly and approachable manner, you'll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email.

Benefits

• Annual Leave: 25 days on appointment and will increase to 30 days after five years service.
• Pension: The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Support: A range of Family Friendly policies, access to flexible benefits, paid paternity, adoption and maternity leave, and free annual sight tests for employees who use computer screens.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

A Great Place to Work for Veterans

The Making the Civil Service a Great Place to work for veterans initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs.

Civil Service Nationality Rules

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)