Administrative Officer (Nationwide)

Government Recruitment Service; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A government agency in Croydon is seeking an Administrative Officer to support the Legal Services Directorate. Responsibilities include handling administrative tasks, maintaining case records, and communicating with various stakeholders. This role requires strong organizational skills and a commitment to supporting a diverse and inclusive work environment.

Benefits

Flexible working options

Support for lifelong development

Diverse employee network groups

Qualifications

• Strong organizational skills for managing workload and prioritizing tasks.
• Ability to communicate professionally with various stakeholders.
• Experience with case management and internal systems preferred.

Responsibilities

• Handle a range of administrative tasks within time targets.
• Communicate effectively with public and private sector firms.
• Maintain accurate case records.

Skills

Effective communication

Time management

Clerical support

Job description

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

Legal Services undertakes both criminal enforcement work on a range of offences that underpin the insolvency regime and civil litigation work arising from director misconduct. These posts will form part of an administrative teams who are responsible for providing support and assistance to the in-house legal team and assisting in the recovery and reconciliation of funds which are payable to LSD.

The Administrative Officer role is key in supporting the work in the Legal Services Directorate. The successful candidates will work as part of an administration team and will be responsible for dealing with a range of administrative and case work matters.

They will work collaboratively and support other administration staff within the team and will be expected to liaise with internal colleagues and external agents.

Responsibilities

• Working as part of an administration support team, handling a range of administrative allocated tasks within agreed timeliness targets
• Managing your workload effectively, prioritising and completing assigned tasks efficiently
• Communicating professionally with members of the public and private sector firms by phone and in writing
• Interacting effectively with internal and external stakeholders
• Inputting and updating information on case management and internal systems
• Reviewing and maintaining accurate case records to progress work in a timely manner
• Provide general clerical support for incoming post timely following the correct procedures
• Taking on additional casework as required by Line Manager i.e. dealing with absent colleagues’ casework
• Provide support and cover for the mailboxes when requested