Administrative Officer

Isle of Wight Council; Thorley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local authority council in England is seeking an Administrative Officer to join their Integrated Localities Social Care Team. In this role, you will handle communications, support team members, and ensure systems run smoothly. Ideal candidates will have administrative experience, attention to detail, and a teamwork spirit. This is a rewarding position contributing to meaningful community support.

Benefits

Professional growth opportunities

Warm, collaborative team culture

Job satisfaction from community impact

Qualifications

• Experience in administrative roles—especially within social care or public services.
• Organisation, attention to detail, and pride in delivering high‑quality work.
• Ability to thrive in a team setting.

Responsibilities

• Keep databases and systems accurate and up to date.
• Handle incoming communications professionally.
• Provide administrative support to team members.
• Maintain dashboards, rotas, and spreadsheets.
• Liaise with care providers and other professionals.

Skills

Administrative experience

Attention to detail

Teamwork

Job description

37 hours per week

Join our Integrated Localities Social Care Team as an Administrative Officer and become a vital part of a service that transforms lives every single day. This position will give you the opportunity to join a team that delivers compassionate, high-quality social care. You’ll play a key role in ensuring our systems run smoothly, our data is accurate, and our team is equipped to provide outstanding support.

Responsibilities

• Keep databases and systems accurate and up to date; gather, analyse, and present key data and statistics to support informed decision‑making.
• Act as the first point of contact, handling incoming communications—telephone calls, emails, and letters—with professionalism and care.
• Provide vital administrative support to team members: book appointments, manage diaries for the review team, organise meetings, take minutes, and arrange room bookings.
• Maintain dashboards, rotas, and spreadsheets to help the team stay on track.
• Liaise directly with care providers, those who call on our support, and other professionals to ensure seamless coordination and service delivery.

Qualifications

• Experience in administrative roles—especially within social care or public services.
• Organisation, attention to detail, and pride in delivering high‑quality work.
• Ability to thrive in a team setting.

Benefits

This role offers genuine job satisfaction, knowing that every task you complete contributes to someone receiving the care and support they need. You’ll be part of a warm, collaborative team culture, working alongside passionate professionals who value kindness, respect, and shared purpose. It’s also a fantastic opportunity for professional growth, with plenty of scope to develop your skills in a dynamic, fast‑paced environment. Most importantly, you’ll be making a meaningful impact in your community — playing a vital role in a service that truly matters.