Administrative Officer

Brook Street; Sefton; On-site; Part time

Job summary

A recruitment agency is seeking an Administrative Officer based in Southport. This role involves inputting and verifying information, ensuring quality assurance, and resolving customer issues. Candidates should have lived in the UK for at least 5 years and hold a valid passport. The role offers an hourly rate of £13.85 and requires full office attendance. Training will be provided, and flexible support for team operations is expected.

Qualifications

• Must hold a valid passport and lived in the UK for over 5 years.
• Ability to work in a fast-paced multi-tasking environment.
• Experience in information retrieval and verification.

Responsibilities

• Input, verify, and retrieve information from systems.
• Monitor productivity and ensure quality assurance.
• Resolve customer problems and support colleagues.

Skills

Information management

Quality assurance

Customer service

Teamwork

Job description

GRO Digital Transformation - Administrative Officer

Location: Southport - General Register Office, PR8 2HH

Hourly rate: £13.85

Office based

Working Days/Hours: Monday to Friday: 8am - 4pm, 37 hrs p/w

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Admin Officer.

Responsibilities

• Inputting, verifying, and retrieving information from both manual and computer-based systems.
• Quality assurance of work within the teams including monitoring productivity.
• Investigating and following up queries using all information, systems, or work tools available.
• Work effectively within a fast-paced multi-tasking team-based environment to achieve team goals/targets.
• Working flexibly and providing support to other operational colleagues / areas as required.
• Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement.
• To take responsibility for one's own personal attendance, performance, and development.

Training

1 week training period, fully office based followed by one week consolidation. Please note that no annual leave will be permitted in the 1 week.

Clearance Level

DBS + CTC

Role Specific Requirements

You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.